APPR Canada Regulation - Claim Your Flight Compensation
If you experienced a flight delay and cancellation in Canada, you might be eligible for APPR Canada Compensation of up to CAD 2,400. These rules apply to flights to, from, and within Canada. The Canadian Transportation Agency (CTA) checks and enforces these regulations.
If in doubt, contact our team at Skycop and we will take care of the entire claim process for you.
Recently Disrupted Flights
The table below includes flights with recent delays or cancellations. Locate your flight to check eligibility and let Skycop handle your claim.
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What Is the APPR?
The APPR ensures that passengers on flights to, from, and within Canada are protected. It applies to all airlines operating in Canadian airspace.
The Canadian Transportation Agency ensures that you get fair treatment in case of a delayed flight, a cancelled flight, or an overbooked flight.
History and the Regulation
The APPR was introduced in 2019. Its main goal is to strengthen air passenger rights in Canada and ensure that people get fair treatment for issues where the airline is at fault.
Before 2019, there were fewer protections for air travelers, and it was more difficult for people to claim refunds or compensation from delayed and cancelled flights. Now, the APPR provides clear guidelines for compensation and assistance.
When Are You Eligible for Compensation?
You may be eligible for compensation if:
- Your flight was delayed.
- Your flight was cancelled.
- Your baggage was lost, damaged, or delayed.
- You were denied boarding due to overbooking.
These situations must fall within the airline’s control and not be caused by extraordinary circumstances.
For example, airline staffing issues or maintenance problems warrant compensation. Extreme weather or other uncontrollable events, however, do not.
If You Are Seeking Compensation of Up to CAD 2,400, Find Out If You Can Receive It
APPR Compensation: Key Points
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Up to CAD 2,400 in monetary compensation for flight disruptions.
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Covers flight delays and cancellations, denied boarding, and baggage issues.
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Applies to flights to, from, and within Canada, including connecting flights.
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In case of a flight disruption, airlines must offer alternate travel arrangements or refunds.
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Keep your original ticket, boarding pass, and any communications with the airline.
Exceptions: When You’re Not Entitled to Compensation
There are some situations where the airlines don’t have to provide compensation, even in cases of flight delay, cancellation, or denied boarding. Some of them include:
- Weather conditions (storm, fog, etc.)
- Security threats.
- Air traffic control issues.
- Strikes not within the airline’s control.
- Mechanical issues related to safety.
In these cases, airlines must still provide assistance, such as alternate travel arrangements and refreshments, but monetary compensation may not apply.
Compensation Amounts Under APPR
| Delay period | Compensation amount | |
|---|---|---|
| Large airlines* | 3-6 hours | CAD 400 |
| Large airlines* | 6-9 hours | CAD 700 |
| Large airlines* | 9+ hours | CAD 1000 |
| Small airlines* | 3-6 hours | CAD 125 |
| Small airlines* | 6-9 hours | CAD 250 |
| Small airlines* | 9+ hours | CAD 500 |
| Denied boarding (regardless of airline size) | <6 hours | CAD 900 |
| Denied boarding (regardless of airline size) | 6-9 hours | CAD 1800 |
| Denied boarding (regardless of airline size) | 9+ hours | CAD 2400 |
*The size of the airline is listed in the terms and conditions of your ticket.
Why Use Skycop for APPR Compensation Claims?
At Skycop, we specialize in handling flight compensation claims. We understand the laws around your rights in and out, and we can help you navigate the process and take the entire hassle out of your hands. With Skycop, you can:
- Easily submit your claim online.
- Receive updates on your claim’s progress.
- Benefit from a “No win, no fee” policy. You only pay if we successfully get your compensation.
Let us handle the complexities of your claim while you focus on your future travel plans.
How to File a Compensation Claim in Canada?
Before you submit a claim, make sure you have (and keep) all relevant documents, such as your original ticket, boarding pass, and any communication with the airline. These will support your claim.
Step-by-Step Guide to Making a Compensation Claim
- Step 1: Submit a claim to the airline as soon as possible (within 1 year of the incident).
- Step 2: Wait for the airline’s response. It may take up to 30 days.
- Step 3: If the claim is rejected or you’re unsatisfied with the response, you can escalate the issue to the Canadian Transportation Agency (CTA) or use Skycop so we can fight your fight for you.
If you’re having trouble securing your flight delay compensation for flight disruptions like the airline taking too long to reply or denying your claim, contact the Skycop team today.
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Frequently Asked Questions
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How much compensation can I get under APPR?
Compensation amounts range from CAD 125 to CAD 1,000 for flight delays and cancellations, depending on the airline’s size and length of delay. Denied boarding compensation ranges from CAD 900 to CAD 2,400. However, keep in mind that the airlines don’t have to provide compensation if the disruption was caused by extraordinary circumstances.
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What flights are covered by APPR?
Flights to, from, and within Canada, including connecting flights, are covered by Air Passenger Protection Regulations (APPR). Both large and small airlines operating in Canadian airspace must comply with the APPR. Before you submit your claim, make sure to have your original ticket, boarding pass, and communications with the airline ready.
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Does APPR apply to international travelers?
Yes, if your flight delay involves Canada, the APPR applies regardless of your nationality. The airline must provide alternate travel arrangements in long flight delays and cancellations, as well as pay monetary compensation if no alternate flights are found.
Make sure to keep all travel documents with you, such as your original ticket, boarding pass, and communications with the airline if you want to improve your chances of monetary compensation.
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How long does it take to get APPR compensation?
Airlines must respond to claims within 30 days. If you escalate the claim to the CTA or use a service like Skycop, the process may take longer due to the airline’s unwillingness to comply.
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What if the airline rejects my APPR claim?
If your claim is rejected, you can escalate the issue to the Canadian Transportation Agency (CTA) or seek assistance from services like Skycop to get your compensation.
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