Only 1 out of 10 travellers who submit their claims to airlines directly succeed in receiving compensation.
We strive to help the remaining 9.
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A flight was delayed for more than 3 hours
Did you know that an average size plane can accommodate about 200 travellers while some Boeings can carry up to 600 passengers?
We do understand that it is a huge responsibility to safely carry such a large number of passengers to their destination. We also fully understand that it is always better to wait a few extra minutes rather than risk everyone’s safety. However, in many cases, a cancelled or delayed flight occurs due to airlines’ poor resource planning: improper maintenance or low volumes of ticket sales. As a result, some scheduled flights are not commercially viable for the airline.
When the flight is delayed for more than 3 hours, it is not just inconvenience, but a serious disruption, which the airlines must pay compensation for.
A flight was cancelled
Sometimes it is simply impossible to take off due to the so called “superior force” or force majeure.
However, be aware that in practice only a small percentage of cancelled flights are due to serious safety and security issues.
And there is no excuse for airlines to cancel your flight for no good reason. So if your flight was cancelled less than 14 days before the set departure, fill in the application form now as you may be entitled to a cancelled flight compensation!
You were denied boarding
Sometimes airlines sell more tickets than there are seats on the plane with hopes that not all passengers will show up. These scenarios help carriers achieve maximum commercial return, but it may be a burden on unsuspecting travellers. It can be a real disappointment if you arrived at the airport on time, passed all inspections, and were denied boarding due to an overbooked flight.
In such cases the airline does not have a valid justification, and you have the right to claim moral compensation.