Podignite svoje putničko iskustvo s Skycop Care
- Pouzdana zaštita putovanja
- Brza rješenja za poremećaje letova
- Lična ekspertska pomoć
- Naknada za izgubljeni prtljag i dodatne troškove
- Posebne ponude i beneficije
Odaberite najbolji plan za vas
Samo odaberite onaj koji odgovara vašim kriterijima i budite potpuno mirni tokom vašeg sljedećeg putovanja.
3-mjesečni plan
€3.99 po osobi / mjesečno
- Naplaćuje se svaka 3 mjeseca - €11.97
- Cijena za 1 godinu - €47.88
*u usporedbi s planom od 1 mjeseca ako se kupuje za pokrivanje 3 mjeseci
Plan na 1 mjesec
€19.99 po porodici
- Do 5 članova porodice i prijatelja
- Obračun svaki mjesec - €19.99
3-mjesečni plan
€44.99 po porodici
- Do 5 članova porodice i prijatelja
- Naplaćuje se svaka 3 mjeseca - €44.99
Pomogli smo 1 milionu putnika u njihovim problemima s letovima
This was the first time when I use this…
This was the first time when I use this company`s services, and I absolutely have no regrets: their expertise and passion along with customer-oriented communication totally bribed me. Such an amazing service!
Passenger
Mihaela Lăcătuș
My mother was going to Ireland to visit…
My mother was going to Ireland to visit her sister. Unfortunately, her flight was cancelled at the last moment. Then, her colleague said her about Skycop`s services, and luckily she received a compensation in a month. Huge thanks!
Passenger
Colson Dunn
I missed my connecting flight because…
I missed my connecting flight because of the first flight lateness. Though I wasn`t etitled to receive a compensation for the connecting flight, since both flights were from different airlines, Skycop helped me to had those money at least for the first flight. Kudos to them!
Passenger
Cettina Moretti
Received some compensation
Received some compensation, It took time and that's understandable.
Passenger
Praveen Kumar
Very noce fast
Very fast !thank u
Passenger
Monika
Very nice
⭐️⭐️⭐️⭐️⭐️nice!
Passenger
Monika
Good experience
I know many people didn't get a refund from Air Europa but I got paid with skycop. I recommend it
Passenger
Liz Mariana
Effective service and good…
Effective service and good communication.
Passenger
Revalyn Faba Sack
This was the first time when I use this…
This was the first time when I use this company`s services, and I absolutely have no regrets: their expertise and passion along with customer-oriented communication totally bribed me. Such an amazing service!
Passenger
Mihaela Lăcătuș
My mother was going to Ireland to visit…
My mother was going to Ireland to visit her sister. Unfortunately, her flight was cancelled at the last moment. Then, her colleague said her about Skycop`s services, and luckily she received a compensation in a month. Huge thanks!
Passenger
Colson Dunn
I missed my connecting flight because…
I missed my connecting flight because of the first flight lateness. Though I wasn`t etitled to receive a compensation for the connecting flight, since both flights were from different airlines, Skycop helped me to had those money at least for the first flight. Kudos to them!
Passenger
Cettina Moretti
Received some compensation
Received some compensation, It took time and that's understandable.
Passenger
Praveen Kumar
Very noce fast
Very fast !thank u
Passenger
Monika
Very nice
⭐️⭐️⭐️⭐️⭐️nice!
Passenger
Monika
Good experience
I know many people didn't get a refund from Air Europa but I got paid with skycop. I recommend it
Passenger
Liz Mariana
Effective service and good…
Effective service and good communication.
Passenger
Revalyn Faba Sack
Često postavljana pitanja
-
Morao sam kupiti kartu druge avio kompanije da bih stigao na odredište. Mogu li tražiti naknadu za dodatne troškove?
Sve dodatne troškove vezane za kašnjenje i navedene u Uredbi – hoteli, obroci, piće u razumnim granicama (dakle bez šampanjca ili kavijara) – aviokompanija mora refundirati na osnovu računa o prodaji. Međutim, svaka aviokompanija ima drugačiji način rješavanja problema.
-
Kupio sam kartu ne direktno od avio kompanije, već preko agenta. Mogu li i dalje podnijeti zahtjev za kompenzaciju?
Bez obzira na to gdje i kako ste kupili kartu, ako ste namjeravali putovati/putovati tim letom i imati kartu s vašim imenom – možete tražiti odštetu. Kada se smatra da je moguće potraživanje smetnje, smatra se da su aviokompanije odgovorne za prekid leta i zahtjevi se podnose njima.
-
Već sam primio nadoknadu od avio kompanije u obliku poklon bonova, gotovine i/ili pomoćnih usluga. Mogu li podnijeti dodatni zahtjev?
Da. Obično je vrijednost kompenzacija koje predlažu aviokompanije manja od one na koju imate pravo prema Uredbi (EZ) br. 261/2004. Čak i ako ste već primili poklon kupon, popust za putovanje ili iznos novca koji je predložila aviokompanija, itd., još uvijek možete imati pravo na daljnju naknadu prema Uredbi (EZ) br. 261/2004, ali ona može biti umanjeno, ovisno o vrijednosti naknade koju ste već primili. Ako ste prihvatili bilo koji oblik naknade od aviokompanije, molimo vas da nas o tome što preciznije obavijestite, uključujući informacije o svim dokumentima koje ste tražili da potpišete prilikom prihvatanja naknade.
-
Koliku odštetu mogu očekivati za odgođeni ili otkazani let?
U zavisnosti od udaljenosti koju planirate da putujete, možete očekivati nadoknadu u rasponu od 250 do 600 evra.
Je li vam let bio poremećen?
Pretvorite svoj odgođeni, otkazani ili prebukirani let u kompenzaciju do €600!