Was your flight cancelled?

When are you entitled to cancelled flight compensation?

You are entitled to cancelled flight compensation if the disruption meets these 3 conditions:

Your cancelled flight was to/from EU

Your cancelled flight was from or within EU or arrived to EU and was operated by an EU airline.

The cancelled flight was the airline’s fault

Last of all, the flight is only eligible for cancelled flight compensation if the airline was responsible for the disruption! Here are some examples:

How much can you get in compensation for cancelled flight?

Your cancelled flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.

When are you not entitled to cancelled flight compensation?

There are several circumstances under which the airlines are not responsible for the flight disruption - and the flight is not eligible for flight compensation!

How does it all work?

Claiming your compensation via Skycop is an easy three-step process

  1. 1

    Submit your claim

    It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

  2. 2

    We fight for your rights

    Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

  3. 3

    Receive your compensation

    Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

FAQ

I am a non-EU citizen. Can I expect compensation for a cancelled or delayed flight?

Yes. Irrespective of the passenger’s nationality, the regulation applies to all passengers who departed from any airport within the EU or arrived to the EU on an airline registered in the European Union.

My flight was cancelled and the airline offered to reroute me via another flight, which was supposed to depart two days later. This did not fit my plans and I bought new tickets with another carrier. Will I get a refund for these new tickets?

According to Regulation (EC) 261/2004, if the passenger refuses the alternate flight, lodging or food and drink that the airline offered, the airline isn’t obligated to refund the tickets the passenger bought themselves – or to refund any other costs that the passenger experienced by refusing the airline’s help.

However, the passenger can still get claim flight compensation and get a refund for the cancelled flight.

What law regulates the payment of compensation for delayed or cancelled flights?

The rights of air passengers and the obligations of airlines are outlined in EU law by Regulation (EC) No. 261/2004. The document details the rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.

How much compensation can I expect for a delayed or cancelled flight?

Depending on the distance you were planning to travel, you can expect compensation ranging from €250 to €600.

In which cases am I only entitled to 50% of the compensation?

If a passenger has agreed to choose another flight instead of the cancelled flight, the airlines can reduce the amount of compensation by up to 50%, but only if the difference between the time when the passenger had to reach his destination, and when he actually reached it, is less than 3 hours.

What Our Clients Say About Us

Skycop is rated “Great” on Trustpilot

It actually works

I wasn't sure if it was going to work as I missed a pretty short connection but it did. Thanks Skycop for the attention.

Hope that in the future they can have missing baggage claims as well.

REC

Uruguay

Only positive experience and a surprising result!

It was an unexpectedly positive experience. I thought there was no chance to get the compensation for my family, as the cost for the flight tickets was relatively low. Airlines gave a negative response and Skycop turned it to positive in 3 months. Thank you Skycop for great cooperation, smooth communication and benefiting to coming vacation.

Stela

Belgium

I used this company to claim compensation for cancelled flight

I used this company to claim compensation for a canceled flight with a local Norwegian flight company and I am very satisfied of the communication and I confirm that I just received the compensation. There is another flight company that makes another claim process too long, but I am sure Skycop can handle it. I recommend Skycop as they are very professional and available for any questions.

Gogo Stanoevski

Macedonia

Excellent service

High recommend. Just 1 week and I get the money from Ryanair Thank you skycop

Julija Danilceva

United Kingdom

Absolutely the best service

We Can only give our highest recommendation to skycop 😊

Heidi Aaby Vilhelmsen

Denmark

Just when I lost hope!

It took some time , but this is what I was told in advance . Very professional . I am completely satisfied and gratefull

Igor Spalatin

Croatia

Highly recommended!

No waste of time for the preparation of the papers. Some clicks, signatures and wait for your refund.

Nika Faininovna

Lithuania

They give all explanations about the…

They give all explanations about the process is very simple, and they keep their professional job, may take some time but is because the flight companies. Thank for all help and for hard work 👍🏼

Ivan Atova

Portugal

Was your flight disrupted?

Turn your delayed, cancelled or overbooked flight into a compensation up to €600!