Support Specialist

Vilnius, Lithuania | Client Service

Do You
– ever feel like you can achieve anything you wrap your head around?
– ever find yourself thinking you wish you could fight injustice?
– tend to organize every little detail of your life?
If you answer YES, YES and YES! – don’t hesitate and join our mission.

As a Client Support Specialist you will be the primary liaison between our global customers and our technical support in a goal driven environment. You will assist customers by answering and directing incoming phone calls, e-mails, live chats, opening cases when needed, and directing registered cases. Your primary focus will be on providing customer service by performing question/problem diagnosis in order to transfer call/case to appropriate technical support group as well as resolving our customers issues whenever possible.

Skycop needs you to become a master of support team member – and maintaining an ongoing relationship with our clients!


  • Proficient written/spoken English is a must
  • Impeccable attention to details with strong organizational skills
  • Exceptional communication skills and professional presence
  • Innovative problem solving, being result-minded and solution-focused
  • Effective team player with the ability to work independently
  • Develop and sustain productive customer relationships

Bonus qualifications:

  • Previous experience of working in a Support Team
  • Knowledge of a 2nd foreign language (level B2)

Skycop offers:

  • Broad career prospects that grow together with the company
  • Experience in promoting a useful and positive service
  • Opportunity to expand your horizons and gain experience of working in an international business company
  • Flexible working hours and ability to work from home if needed
  • Great company culture!

Join the mission!

If you are selected, we will contact you via email or phone.

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Inspiring team of aviation lovers✈️ Let's travel the world together 🌍 Cause Your flight - our fight! 🤓 📬 [email protected]