London Heathrow delayed flight / cancelled flight / overbooked flight compensation
When are you entitled to flight compensation?
- Flight cancelled without prior notification of 14 days from airline;
- Flight delayed to arrive at the final destination over 3 hours;
- Denied boarding due to overbooking;
Your flight must fall within EU:
Your flight departed from an airport at an EU country.
Your flight landed in EU:
Your flight didn’t originate in the EU. However, the flight was operated by an EU-registered carrier and landed at an airport in the EU.
How much can you get in compensation for flights disrupted at London Heathrow?
Flight compensation depends on flight distance:
- up to 1,500 km or less: up to €250
- between 1,500 – 3,500 km: up to €400
- more than 3500 km: up to €600
When are you not entitled to flight compensation?
Incidents at London Heathrow
Gone are the days of aviation when a shed and a grassy field were enough to operate an airplane. These days, airports are vast structures that are filled with passengers and personnel. And sometimes, things go wrong.
Neither the airport nor the airline can be held responsible if you flight was disrupted due to war or political crisis. They can’t control terrorist actions, either. As the same time, it’s hard to predict when any of the sensitive equipment at the airport will break down. Usually, a botched landing can damage lights and markings on the runway, but there can be other incidents, too.
Regulation (EC) 261/2004 rules that such airport operations-related incidents are beyond the control of airlines. Therefore, you are not entitled to a compensation. However, that doesn’t mean that the airline shouldn’t take care of you!
Strikes at London Heathrow
Airports employ a lot of people. That doesn’t mean that all of them are happy with their working conditions! As such, any airport can have its operations halted by a strike – and this means flight disruptions.
Air traffic controller strikes are likely the worst, as they can affect flights not only in the airport, but also those flying nearby. However, we have recently seen all sorts of other staff, from luggage handlers to security go on strike.
Regulation (EC) 261/2004 rules that airport staff strikes are outside of airlines’ control. Therefore, a flight delayed or cancelled for this reason is not eligible for flight compensation.
Bad weather conditions at London Heathrow
Planes might be big advanced, but they are not immune to all weather conditions. Therefore, terrible weather can result in flight delays out outright cancellations. These often happen in winter, when snow can easily mess things up.
Wind speed and visibility are some of the most common culprits behind weather-caused disruption. And just because the weather is clear at your airport doesn’t mean that it’s not terrible at your destination. If the airport you’re trying to fly to reports that weather there is unsuitable for flying, the airline can do little else but delay or cancel the strike.
As the airlines can’t control weather, Regulation (EC) 261/2004 judges them not to be responsible for flight disruptions that result in such cases.