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UK Air Passenger Rights and Protections: UK Regulation 261/2004

Your air passenger rights are protected under UK261 (retained Regulation EC 261/2004). This regulation sets out common rights to flight compensation for passengers in cases of delays of more than three hours, cancellations, and overbooking.

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Everything you need to know about Air Passenger Rights

  • Your rights as an air passenger are protected under UK261, which sets standards for compensation in cases of flight delays, cancellations, and overbooking.
  • If your flight is delayed by over three hours, you may be eligible for financial compensation under UK261.
  • Passengers are entitled to assistance, including meals and accommodation, if their flight is delayed or cancelled.
  • Airlines must reimburse passengers for reasonable expenses incurred due to delayed baggage.
  • If you are denied boarding due to overbooking, you may receive compensation based on the flight distance and delay duration.
  • Compensation for flight disruptions can range from £220 to £520 depending on the circumstances.
  • Passengers have the right to choose between a full refund or re-routing if their flight is cancelled on short notice.
  • Airlines are required to provide essential care, such as transport to hotels, if delays exceed two hours.
  • You have the right to two free phone calls, meals, and, if necessary, hotel accommodation during extended delays.
  • Even non-EU passengers can claim compensation for disrupted flights if departing from or arriving in the UK.

Turn your delayed, cancelled or overbooked flight into a compensation up to €600!

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      Up to 1,500 km €250/person
      1,500 – 3,500 km €400/person
      From 3,500 km €600/person
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      Recently Disrupted Flights – Check If You Qualify

      The table below lists flights that have recently been delayed or cancelled. Find your flight to check whether you are eligible for compensation under UK261, and let Skycop manage your claim on your behalf.

      Search

      Date Flight Route Status Your compensation
      14.06.2026
      08:40
      Swiss International Air Lines
      LX2061
      Porto OPO
      Zurich ZRH
      		Delayed
      10.06.2026
      05:30
      LOT Polish Airlines
      LO636
      Sofia SOF
      Warsaw WAW
      		Cancelled
      09.06.2026
      16:10
      Ryanair
      FR6162
      Marrakech RAK
      Torino TRN
      		Delayed
      09.06.2026
      14:50
      EasyJet
      U25312
      Manchester MAN
      Berlin BER
      		Delayed
      09.06.2026
      12:15
      American Airlines
      AA43
      Paris CDG
      New York JFK
      		Delayed
      09.06.2026
      11:55
      Iberia Airlines
      IB265
      Madrid MAD
      Santo Domingo SDQ
      		Delayed
      09.06.2026
      09:05
      Wizz Air
      W62048
      Barcelona BCN
      Krakow KRK
      		Cancelled
      09.06.2026
      06:30
      EasyJet
      U26839
      Porto OPO
      Funchal FNC
      		Cancelled
      ...

      Skycop operates retained from European Commission Regulation EC 261/2004

      Only a small proportion of air passengers are aware of their rights and may lack the legal knowledge required to claim compensation for delayed flights. Even when passengers know they may be entitled to compensation, making a successful claim can be challenging, particularly when dealing directly with airlines.

      If you are seeking compensation of up to £520, find out whether you are entitled to it under UK261.

      or

      Key UK Air
      Passenger Rights and Prоtectiоns

      • Right tо Cоmpensatiоn

      • Right tо Assistance and Care

      • Right tо Reimbursement оr Rerоuting

      • Right tо Infоrmatiоn

      • Right tо Denied Bоarding Cоmpensatiоn

      Delays and Canceled Flights

      Lоst оr Damaged Luggage

      Claim Compensation for Your Baggage

      Check Compensation
      Denied Boarding and Overbooking

      • Airline Passenger Rights in the Event of Overbooking

        In cases of overbooking, passengers have specific air passenger rights, including the option to accept alternative travel arrangements or to receive a full refund of their ticket.

      • Denied Bоarding Cоmpensatiоn

        When passengers are denied boarding against their will due to overbooking, they are entitled to financial compensation. The amount payable is determined by the flight distance and the length of the delay to the final destination.

      • Right tо full flight compensation

        In the case of a delayed, cancelled, or overbooked flight, you may be entitled to flight compensation ranging from £220 to £520.

      • Delayed Flight Compensation

        Time is money — if your flight arrives at its final destination more than three hours late, you may be entitled to compensation.

      • Cancelled Flight Compensation

        Notification is essential — if you were not informed of a flight cancellation at least 14 days in advance, you may be entitled to compensation.

      • Overbооked Flight Compensation

        A seat must be guaranteed — if you were denied boarding due to overbooking, you may also be entitled to compensation.

      Right to Care When Your Flight Is Delayed by More Than Two Hours, Cancelled, or Overbooked

      In cases of overbooking, passengers have specific air passenger rights under UK261, including the option to accept alternative travel arrangements or to receive a full refund of their ticket.

      • Twо Free Phоne Calls

      • Email оr Free Fax

      • Free Meals & Drinks

      • Hotel Accommodation

      • Transport to and from the Airport

      Additionally, your expenses must be reimbursed if the airline failed to provide the required duty of care.

      If you incurred additional expenses because the airline failed to provide the required care, you are entitled to reimbursement, provided the costs are considered reasonable. Expenses such as champagne purchases or stays in five-star hotels would not normally be regarded as reasonable.

      • Flight delayed, but you were offered re-routing

      • Flight cancelled, but you were offered a ticket refund

      • Flight cancelled, but you were offered re-routing

      • Flight delayed, but you were offered a ticket refund

      • Denied boarding, but it was the airline’s fault;

      • Denied boarding, but it was due to your own actions (such as arriving late at the gate or passport issues).

      Was Your Flight Disrupted?

      Turn your delayed, cancelled, or overbooked flight into compensation of up to £520.

      Check Compensation

      Frequently Asked Questions

      • Can I receive denied boarding compensation due to overbooking? What other air passenger rights?

        In this situation, you can expect to:

        • Recover the full cost of your ticket within seven days from the date of the incident

        • Be rebooked on the next available flight to your final destination under comparable conditions

        • Choose a later flight under similar conditions

        If you opt to travel on an alternative route and are required to wait, the airline must provide you with care. This includes free meals and refreshments, access to two free telephone calls, and the ability to use email or send a fax. If you are required to wait overnight or longer, you must also be provided with free hotel accommodation, including transport between the airport and the hotel.

      • I am a non-EU citizen. Can I still expect compensation for a cancelled or delayed flight.

        Yes. Regardless of a passenger’s nationality, Apply to all passengers departing from an airport in the UK or arriving in the UK on an airline registered in the United Kingdom.

      • What law regulates the payment оf cоmpensatiоn fоr delayed оr cancelled flights?

        The rights of air passengers and the obligations of airlines are set out, the retained version of Regulation (EC) No. 261/2004. This regulation outlines the rules on compensation and assistance for passengers in cases of denied boarding, flight cancellations, or long delays.

      • Was yоur flight disrupted?

        A flight is considered disrupted and you may be entitled to compensation if:

        • The flight was delayed and arrived at the final destination more than three hours late.

        • The flight was cancelled less than 14 days before departure.

        • The airline denied you boarding due to a lack of available seats on the aircraft.

      See All Questions

      Know Your Air Passenger Rights

      We’re here to help you resolve your flight issues and claim the compensation you’re entitled.

      Air Passenger Rights Delayed Flight Compensation Overbooked flight compensation Cancelled flight compensation Flight Compensation Denied boarding compensation Missed Connection Compensation Airline strike compensation Lost, delayed, or damaged luggage compensation Shy Regulation Turkey ANAC Resolution 400 UK261 flight delay and cancellation compensation APPR Canada Regulation

      Successful Cases Against These Airlines and Others

      Skycop has a strong track record of pursuing delayed flight compensation claims against major airline operators.

      Aegean Aer Lingus Aeromexico Air Arabia Air Canada Air China Air Dolomiti Air Europa Air France Air India Air Serbia Air Transat airBaltic AJet Alaska Airlines Allegiant American Airlines Austrian Airlines Avianca Avion Express Azores Airlines British Airways Brussels Airlines Condor Corendon Airlines Croatia Airlines Cyprus Airways Delta Airlines Discover Airlines EasyJet Egyptair Emirates Ethiopian Airlines Etihad Airways Eurowings EVA Air Finnair Flair Airlines FlyDubai Freebird Frontier Airlines GetJet Heston Airlines Iberia Icelandair ITA Airways Jet2 Kenya Airways KLM LATAM Airlines Loganair LOT Airlines Lufthansa Luxair Malaysia Airlines Mavi Gok Airlines Nordica Norwegian Air Shuttle Pegasus Airlines PLAY Airlines Porter Airlines Qatar Airways Royal Air Maroc Ryanair SAS Singapore Airlines SmartLynx Smartwings SunExpress Swiss Airlines TAP Air Portugal Tarom Transavia TUI fly Belgium Tunisair Turkish Airlines United Airlines Virgin Atlantic Volotea Vueling WestJet Wideroe Wizz Air Wizz Air Malta

      Help Provided at These Airports and More

      Skycop provides support to passengers affected by overbooked flights, delays, and cancellations at airports across Europe.

      Amsterdam Schiphol Barcelona Airport Berlin Brandenburg Airport Budapest Ferenc Liszt International Airport Calgary Airport Charles de Gaulle Dublin Airport Düsseldorf Airport Fiumicino Airport Francisco de Sá Carneiro Airport Frankfurt am Main Henri Coandă Airport Istanbul Havalimani Airport Kastrup Airport Lisbon Portela Airport London Gatwick London Heathrow London Luton Airport Madrid Airport Manchester Airport Milano Malpensa International Airport Montreal Trudeau Airport Munich Airport Orio al Serio International Airport Oslo Airport Palma De Mallorca Airport Paris Orly Stockholm Arlanda Tirana International Airport Toronto Pearson Airport Vancouver Airport Vienna Airport Zürich Airport

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