Problems at the airport? Claim up to £520 for flight delays or cancellations
If you’re experiencing flight delays, you may be entitled to financial compensation and the right to care, as set out under UK261 (retained Regulation EU 261/2004). To find out whether you can claim compensation for your delay, use our platform to quickly check your eligibility.
What is the EU Regulation 261/2004?
EU Regulation 261/2004 protects the rights of air passengers travelling with EU-registered airlines or arriving in EU countries. For delays of more than three hours, you may be entitled to financial compensation, with the amount depending on the distance travelled.
You may also be entitled to compensation if your flight is cancelled or if you face issues with overbooking.
Airport Flight Disruption
| Canceled flight | Overbooked flight | Flight delay |
|---|---|---|
| Under UK261 (retained EU Regulation 261/2004), if your flight is cancelled, the airline must offer you an alternative route and rebook you as soon as possible. If this does not suit you, you have the right to claim compensation through a refund. | If you are unable to board the aircraft due to overbooking, the airline must provide compensation and assistance under UK261. The airline may also negotiate terms with you if you agree to voluntarily give up your seat. | If your flight is delayed by more than three hours, you may be entitled to financial compensation under UK261, depending on the intended travel distance. You may also be entitled to the right to care, which includes refreshments, meals, and access to communication facilities. |
Frequently Asked Questions
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Can I claim compensation for flights affected by strikes?
While delays caused by strikes do occur quite often, it’s not always possible to claim compensation under UK261. You can only make a claim if the strike involves the airline’s own staff rather than airport employees. Even then, it can be more challenging to secure compensation.
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How long does the compensation claim process take?
If there are no disputes and the airline accepts responsibility, the process usually takes up to eight weeks. In other cases, the claim may take several months, for example if additional documentation or clarification is required for international flights
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What if the airline rejects my compensation claim?
If the airline rejects your claim, you can contact Skycop to receive professional assistance and additional support with your case. In many situations, rejected claims can be successfully challenged
Top Airports Eligible for Flight Compensation Claims
If your flight was delayed or cancelled and you’re seeking compensation under UK 261, certain airports are more commonly associated with eligible claims. These generally include major UK and European airports where high passenger traffic and frequent disruption mean that many flights fall within the scope of the regulation.
Successful Cases Against These Airlines and Others
Skycop has successfully handled compensation claims against all of these major airlines for delays, cancelled flights, and overbookings. Contact us today if your travel has been disrupted by these airlines or any others.
Air Passenger Rights and Prоtectiоns
Your airline passenger rights are protected. The regulation provides standard rights to flight compensation for passengers in the event of delays of more than three hours, cancellations, or overbooking.