Compensation Eligibility: When Can You Claim?
You may be entitled to compensation under UK261 if your flight is delayed, cancelled, or you are denied boarding for reasons within the airline’s control. This includes denied boarding compensation where you were unable to board due to overbooking, as well as compensation for flight cancellations or significant delays. Compensation can be up to £520, depending on the circumstances.
However, there are specific situations where compensation is not payable. Compensation generally does not apply when the disruption was caused by circumstances outside the airline’s control. These may include:
- Adverse weather conditions
- Natural events such as volcanic eruptions or earthquakes
- Delays related to air traffic control
- Political instability or heightened security risks
- Strikes involving staff not employed by the airline
You may still qualify for compensation if your flight was cancelled at short notice, particularly if no suitable alternative was offered or you arrived at your destination much later than planned. Eligibility always depends on the individual details of the disruption.
If you are unsure whether your situation qualifies under UK261, it is advisable to check before submitting a claim. Many passengers miss out because the rules can be complex. Skycop provides a quick online eligibility check and helps protect your rights as a traveller.