Claim Compensation for LATAM Airlines Flight Delays and Cancellations

Compensation does not apply if the delay or cancellation was caused by extraordinary circumstances, such as severe weather or air traffic control restrictions that are beyond the airline’s control.

To check whether your LATAM flight may qualify for compensation, you can use Skycop, which helps passengers understand their rights under UK261. It is also advisable to keep your boarding passes, receipts and any documents related to the disruption, as these may be required when submitting a claim.

Compensation Eligibility: When Can You Claim?

You may be entitled to compensation for LATAM flight disruptions if your journey from a UK airport was delayed by more than three hours, cancelled with less than 14 days’ notice, or if you were denied boarding due to overbooking. These rights are protected under UK261 and apply when the disruption was caused by reasons within the airline’s control.

Compensation does not apply in all situations. If the delay or cancellation was caused by events such as severe weather, security concerns or air traffic control restrictions, the airline may not be required to pay compensation. In these cases, passengers are still entitled to care, which can include meals, refreshments, accommodation, and transport between the hotel and the airport where necessary.

Compensation amounts may also be reduced if you were rebooked on an alternative flight that arrived at your destination with only a short delay. However, when boarding is denied due to overbooking and no suitable alternative is offered, passengers may be eligible for denied boarding compensation.

If you are unsure whether your flight qualifies, it is sensible to check the details with Skycop. Many passengers miss out on compensation simply because they wait too long or assume they are not eligible.

If you incurred additional costs for meals, transport or accommodation due to the disruption, retain your receipts. In some cases, these expenses may be reimbursable. Where possible, ask airline staff for a written explanation of the reason for the delay or cancellation, along with details of any alternative travel arrangements offered.

To claim compensation for a delayed or cancelled flight, clearly explain the issue and include all the required documentation. Make sure your information is accurate and consistent, particularly regarding flight times and the airline’s communications.

Missing information or unclear paperwork can slow down the process or make a claim more difficult. Skycop can assist by checking your eligibility and handling the entire claims process on your behalf. There are no upfront costs, and a fee is only charged if compensation is successfully recovered.

For example, if your journey departed from a UK airport, the time limit to submit a claim can be up to six years. The key factors are that the delay occurred on a qualifying flight and that it met the eligibility conditions set out.

Even if the disruption happened some time ago, it may still be worth checking. Skycop helps passengers review past flight delays and guides them through the claims process with no upfront costs.

You may still be entitled to compensation. Checking only takes a few minutes and could help you recover compensation for a flight you may have almost forgotten.

Alternative Flights

If LATAM offered you an alternative flight that arrived close to your original scheduled arrival time, your compensation may be reduced under UK261. For example, if your original flight was due to arrive at 3 pm and the replacement flight arrived at 6 pm, the compensation amount could be reduced by 50 per cent.

Claim Deadline

The time limit for making a claim depends on the place of departure. For flights departing from the UK, the limitation period is generally up to six years, depending on the legal jurisdiction.

Many passengers are unaware that they can still claim for delays that occurred several years ago. Skycop can help check your eligibility and guide you through the process with no upfront payment.

Compensation Amounts for LATAM Airlines – How Much Can You Get under UK261?

You could receive up to £520 in compensation if your LATAM flight was delayed or cancelled. The amount depends on the flight distance and how late you arrived at your final destination. For short flights of up to 932 miles, compensation is £220. Medium-distance flights between 932 miles and 2,175 miles are worth £350. Long-haul flights over 2,175 miles may qualify for £520.

It is important to note that LATAM must be responsible for the disruption. This includes situations such as technical faults or crew-related issues. If you were rebooked on another flight that arrived close to your original scheduled arrival time, the compensation may be reduced. For example, if the replacement flight reached your destination only a few hours later, the compensation could be reduced by 50 per cent.

Additionally, if your flight was cancelled and you did not accept an alternative flight, you may still be entitled to a refund or compensation. It is always advisable to keep your boarding pass, booking confirmation and any communication from the airline to support your claim.

Not sure how much you may be entitled to? Skycop helps passengers check whether their flight qualifies under UK261 and assists with the claims process if it does.