Loganair’s Conditions of Carriage state that you should allow up to 28 days for any compensation claim to be processed, unless your claim is made under legislation that requires the airline to respond within a shorter timeframe.
Loganair Compensation For Delayed and Cancelled Flights
Skycop helps disrupted passengers claim compensation for delayed flights, overbooked seats, and cancellations when travelling with Loganair. We can assist you in obtaining the full amount of Loganair compensation under the airline’s policies and UK aviation law.
To get started with a Loganair refund or compensation claim, simply fill out the form below.
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Receive your compensation within the next two working days if your flight was disrupted and is eligible, thanks to Skycop’s Fast Payout option under UK261.
Loganair Compensation For Delayed and Cancelled Flights
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Useful Advice & Information about Loganair
Loganair is the UK’s largest regional airline, based in Paisley, Scotland. Its routes are mostly short-haul, serving 44 destinations across the UK, the Republic of Ireland, the Isle of Man, and continental Europe.
CAA figures show that around one third of Loganair flights arrive late, ranking the airline 13th out of the 20 largest operators. Over a quarter of delays (27.5%) exceed one hour, and 15.2% of flights are cancelled completely, the second-highest cancellation rate after KLM.
If you are affected by a cancellation, a significant delay (longer than 2–3 hours), or are unable to board due to overbooked seats, try to stay calm. Any aggressive or threatening behaviour towards airport staff could jeopardise your Loganair compensation claim.
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To get help with a Loganair compensation claim for a late, cancelled or double-booked flight, fill in the Skycop claim form and our team will help you understand your rights.
If you're seeking compensation of up to £520, find out if you're eligible.
Extra Services Loganair Offers at the Airport
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4-Day Check-In:
Online check-in opens 96 hours before your scheduled departure, giving you a full four days to check in. To check in on the Loganair website, you will need to provide the surname on your ticket and your booking reference number. You will also be asked to accept the airline’s policy on dangerous goods in your luggage and on travelling while experiencing COVID-19 symptoms. -
Accessible Travel:
Loganair provides a range of assistance to make air travel more accessible for passengers with various disabilities. This includes support for:
- Hearing problems
- Visual impairments
- Non-visible disabilities
- Assistance animals (e.g. guide dogs)
- Mobility assistance
- CPAP machines and oxygen assistance
- Pregnant travellers
- Allergy guidance
In some cases, passengers who need to travel with a companion may be eligible for a discounted fare on the second ticket. Contact Loganair for more details. -
Compassionate Fares:
Loganair offers discounted rates on flights if you need to travel due to a death in the family, an urgent medical situation, or to visit a close family member in hospital. Known as Compassionate Fares, you will need to provide evidence upfront.If you already have a ticket booked, you may be able to rearrange your travel under Compassionate Flexibility. To request Compassionate Fares or Flexibility, contact Loganair through their website.
Your Rights as a Passenger: Loganair Flight Delay Compensation
The UK Air Passenger Rights Regulation is an important framework for determining the amount of Loganair delay compensation you may be entitled to. Also known as UK 261 (formerly European Commission Regulation (EC) No 261/2004), it gives you the right to compensation if:
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Your flight is overbooked
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Your flight is cancelled less than 14 days before departure
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Your flight arrives more than three hours late
Loganair’s policies state that the airline will not cover consequential losses, such as transport costs resulting from a cancellation or delay. However, under UK Regulation 261/2004 (UK 261), if your flight is delayed, you are entitled to reasonable refreshments, two free phone calls or emails, and hotel accommodation where the delay results in an unplanned overnight stay as part of your journey.
Keep this in mind when completing the Loganair compensation form online, as you may find that you are entitled to claim more than the airline’s own website suggests.
Steрs to Tаke If Your Logаnаir Flight Is Delаyeԁ or Cаnсelleԁ
If you are affected by a delay or cancellation to a Loganair flight, taking the right steps can help ensure you can claim Loganair delayed flight compensation later.
Here are some actions you can take at the time:
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Speak to airline staff at the check-in desk or departure gate and remain calm. Acting in a threatening or aggressive manner could weaken any compensation claim you may make later.
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Gather as much information as possible. Try to obtain written evidence, take photos of the airport’s passenger information screens, and keep receipts for any food or drink you purchase.
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If your flight arrives late, make a note of the actual time you reach your destination airport. If the delay is more than three hours, you may be entitled to claim compensation.
You can submit a claim for Loganair cancelled flight compensation online or by post. If you would like assistance with the process, contact Skycop and we will do our best to help.
How to Claim Compensation for Loganair Flight Delays
Loganair’s website explains when you can claim flight cancellation compensation, including the circumstances in which the airline says compensation will not be payable:
- If you were informed of the cancellation more than 14 days in advance
- If you were given 7–13 days’ notice and offered an alternative flight that arrives less than four hours later than the originally scheduled arrival time
- If you were given less than 7 days’ notice and offered an alternative flight that arrives less than two hours later than the original flight
For late arrivals, unless exceptional circumstances apply, you can claim compensation for delays of more than three hours. As Loganair mainly operates short-haul services, your compensation will usually not exceed £220. However, under UK Regulation 261, the following compensation levels apply:
- Flights up to 932 miles: £220
- Flights between 932 and 2,175 miles: £350
- Flights over 2,175 miles: £520
If you are unsure how much you can claim, complete our Loganair delayed flight compensation form and Skycop will tell you exactly how much compensation you are entitled to under UK 261.
How much is Loganair compensation?
Loganair’s website states that if your flight is delayed by more than three hours, you can claim £220 in compensation. However, under UK Regulation 261, you may be entitled to a higher amount if your flight distance exceeds 932 miles.
As Loganair mainly operates short-haul routes within the UK, it is unlikely that your disrupted journey will be longer than 932 miles. That said, if it is, you could qualify for a higher level of compensation for a cancelled Loganair flight.
To find out exactly how much you can claim for overbooked flight compensation, cancellations, or long delays on a Loganair flight, contact Skycop for a compensation assessment.
Frequently Asked Questions
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How does Loganair handle compensation for delayed or cancelled flights?
You can start a claim by completing the Loganair claim form online or by writing to the airline’s registered office. Loganair’s compensation policies are relatively strict. For example, the airline states that it does not cover consequential losses, such as onward travel costs following a delay or cancellation.
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Am I eligible for compensation from Loganair if my flight was delayed or cancelled?
Yes. Under UK Regulation 261, passengers affected by significantly delayed arrivals, flight cancellations, or overbooked flights may be entitled to claim compensation.The exception applies where extraordinary circumstances are involved, such as acts of terrorism or natural disasters that Loganair could not reasonably have foreseen or prevented.
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What do I need to provide to make a claim for compensation with Loganair?
You will need to provide details of all passengers travelling in your party, along with proof that you have permission to submit a claim on their behalf. Any evidence that confirms the length of your delay can also help strengthen your claim, particularly if you are seeking compensation above Loganair’s standard refund limits.
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How long does it usually take for Loganair to process a compensation claim for a delayed or cancelled flight?
Help Provided at These Airports and More
Skycop helps passengers affected by flight disruptions at major airports across the UK. If your flight is delayed or you are unable to travel from any of the airports listed below, we may be able to help you claim compensation.
Amsterdam Schiphol
Barcelona Airport
Berlin Brandenburg Airport
Budapest Ferenc Liszt International Airport
Calgary Airport
Charles de Gaulle
Dublin Airport
Düsseldorf Airport
Fiumicino Airport
Francisco de Sá Carneiro Airport
Frankfurt am Main
Henri Coandă Airport
Istanbul Havalimani Airport
Kastrup Airport
Lisbon Portela Airport
London Gatwick
London Heathrow
London Luton Airport
Madrid Airport
Manchester Airport
Milano Malpensa International Airport
Montreal Trudeau Airport
Munich Airport
Orio al Serio International Airport
Oslo Airport
Palma De Mallorca Airport
Paris Orly
Stockholm Arlanda
Tirana International Airport
Toronto Pearson Airport
Vancouver Airport
Vienna Airport
Zürich Airport
Successful Cases Against These Airlines and Others
Skycop has successfully pursued compensation claims for passengers affected by delayed and cancelled flights across all major airlines. Some of the operators we have claimed against include:
Aegean
Aer Lingus
Aeromexico
Air Arabia
Air Canada
Air China
Air Dolomiti
Air Europa
Air France
Air India
Air Serbia
Air Transat
airBaltic
AJet
Alaska Airlines
Allegiant
American Airlines
Austrian Airlines
Avianca
Avion Express
Azores Airlines
British Airways
Brussels Airlines
Condor
Corendon Airlines
Croatia Airlines
Cyprus Airways
Delta Airlines
Discover Airlines
EasyJet
Egyptair
Emirates
Ethiopian Airlines
Etihad Airways
Eurowings
EVA Air
Finnair
Flair Airlines
FlyDubai
Freebird
Frontier Airlines
GetJet
Heston Airlines
Iberia
Icelandair
ITA Airways
Jet2
Kenya Airways
KLM
LATAM Airlines
Loganair
LOT Airlines
Lufthansa
Luxair
Malaysia Airlines
Nordica
Norwegian Air Shuttle
Pegasus Airlines
PLAY Airlines
Porter Airlines
Qatar Airways
Royal Air Maroc
Ryanair
SAS
Singapore Airlines
SmartLynx
Smartwings
SunExpress
Swiss Airlines
TAP Air Portugal
Tarom
Transavia
TUI fly Belgium
Tunisair
Turkish Airlines
United Airlines
Virgin Atlantic
Volotea
Vueling
WestJet
Wideroe
Wizz Air
Know Your Air Passenger Rights
We are here to help you resolve your flight issues and claim the compensation you may be entitled to.
Air Passenger Rights
Delayed Flight Compensation
Overbooked flight compensation
Cancelled flight compensation
Denied boarding compensation
Missed Connection Compensation
Airline strike compensation
Lost, delayed, or damaged luggage compensation
Flight Compensation
Shy Regulation Turkey
ANAC Resolution 400
UK261 flight delay and cancellation compensation
APPR Canada Regulation