Compensation Eligibility: When You Can Claim
If your Royal Air Maroc flight departed from an EU airport and arrived at your final destination more than three hours late, you may be entitled to compensation – but only if the delay was within the airline’s control. Delays caused by technical faults or crew shortages generally qualify, whereas delays due to weather or airport strikes do not.
Compensation is usually not available when the delay or cancellation results from extraordinary circumstances beyond the airline’s responsibility. These may include:
- Severe weather (such as storms, snow, or strong winds)
- Strikes by airport or security staff not organised by the airline
- Air traffic control problems or airport restrictions
- Political unrest or safety threats
- Natural disasters, such as volcanic eruptions or earthquakes
If you are offered an alternative flight that gets you to your destination at a similar time, the airline may not be required to pay full compensation or any at all.
Unsure if you qualify? Many passengers miss out simply because they assume they’re not eligible. Skycop can help you check your case online and guide you through the next steps.