Compensation Eligibility: When Can You Claim?
You may be eligible for compensation under UK261 if your Tarom flight was delayed by more than three hours, cancelled less than 14 days before departure, or if you were denied boarding due to overbooking. Compensation is only payable when the disruption is the airline’s responsibility.
There are circumstances in which compensation does not apply. These include events outside the airline’s control, such as:
- Severe weather (storms, heavy snowfall, strong winds).
- Strikes by airport or security staff (not involving Tarom employees).
- Air traffic control restrictions or airport closures.
- Political unrest or safety concerns.
- Natural disasters such as earthquakes or volcanic eruptions.
In these situations, assistance such as meals, refreshments, hotel accommodation, and transport may still be provided during long delays; however, financial compensation is generally not payable.
Passengers often miss out on denied boarding compensation and other entitlements because the rules can be complex. To avoid missing out on what you may be owed, it is worth checking your eligibility with Skycop, which helps passengers understand and enforce their rights.
