French Air Traffic Controllers (ATC) will participate in national strike actions on 22nd of May. The reason of the strike is dissatisfaction with the current situation because of the reforms. Government has pledged to cut 120 000 public sector positions until the 2022.
This ATC strike is going to affect Paris-Orly, Marseilles and Lyon airports as well as flights that use France airspace. Air France has already informed that the flights schedule for 22nd of May has been updated and also warned that last minute delays and cancellations can be expected. British Airways have informed about the rebooking availability and the possibility of delayed and cancelled flights as well. Low-cost carrier Ryanair has also informed that they are cancelling number of flights on 22nd of May. Affected customers were given options: flight tickets refund or alternative flights.
Unfortunately, air passengers will not be compensated for these flight disruptions. According to EC 261/2004 Regulation strikes are still considered as “extraordinary circumstances”.
Travelers are already suffering from strike actions:
@Ryanair received a text today informing me my flight on Tuesday is cancelled without any reason. Do we know what’s happened yet? Your customer service team were useless when I spoke to them1 #Ryanair
— Charlie (@gillard_charlie) May 20, 2018
Ryanair Flight # FR7189 cancelled in 1 day notice and #Ryanair customer support isn’t picking the calls since last night.I am travelling with a 1 year old and do not understand how I could get out of France where I have back to back bookings for my holidays.#ryanair respond
— Anish Bhattacharya (@abhattacharya86) May 21, 2018
#Ryanair Email received about flight FR5992 LON-MAD on Tuesday cancelled. Online flight change service unavailable. Online live chat unavailable. Phone customer service unavailable. How are you helping customers at the moment? @Ryanair @Ryanair_ES @RyanairFlights
— raquelcastañeda (@RaQueLCG3) May 20, 2018
“A number of strikes is increasing every year. Unfortunately, but passengers usually have their flights delayed or even cancelled because of these actions. But even during this kind of flight disruptions passengers have their rights. Carriers need to take care of their customers according to the EC 261/2004 regulation and provide them with free meals and drinks, access to two free calls, let use e-mail or send a free fax. When passengers have to wait for a flight for one or more nights – they must be granted free accommodation in a hotel, including transport to/from the airport,” comments Marius Stonkus, the CEO of flight compensation company Skycop.