Flights in Luxembourg Airport Disrupted by Fog

Airports

Luxair Luxembourg Airlines tweeted about flights being affected by fog in Luxembourg airport. Naturally, such conditions can impede the operations of an airport.

Luxembourg Airport: Heavy fog in Luxembourg. Risk of traffic disruptions and flight diversions.
We recommend our clients to check their flight information before departure on https://t.co/LSFM46KmjF or by contacting us on +352 2456-1 pic.twitter.com/NmAPXNSVVK

— Luxair Luxembourg Airlines (@LuxairAirlines) April 5, 2019

As always, air passengers affected by this delay have all the usual rights granted to them under Regulation (EC) 261/2004. For delays lasting more than two hours, the airline has to provide you with free meals and drinks. You should also be allowed to make two free calls, use email or send a free fax. If you have to wait for the flight for one or more nights, the carrier has to provide you with free accommodation at a hotel, including transport to/from the airport. In case they’re unable/unwilling to do this, save the receipts: all “rational” expenses (no VIP penthouses, caviar or limos) should be refunded afterward.

Unfortunately, fog (and other adverse weather) is one of the exceptional circumstances as defined by (EC) 261/2004 – which means you can’t claim disrupted flight compensation! Other rules still apply, so the airlines should still take care of you.

 

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