Frankfurt Airport Experiencing ATC Equipment Issues

ATC – air traffic control – is what keeps the airspace organized and prevents planes from crashing into each other. Naturally, ATC systems having an issue is something that’s going to impact flights both leaving and flying to Frankfurt Airport.

As always, air passengers affected by these delays and/or cancellations have all the usual rights granted to them under Regulation (EC) 261/2004. For delays lasting more than two hours, the airline has to provide you with free meals and drinks. You should also be allowed to make two free calls, use email or send a free fax. If you have to wait for the flight for one or more nights, the carrier has to provide you with free accommodation at a hotel, including transport to/from the airport. In case they’re unable/unwilling to do this, save the receipts: all “rational” expenses (no VIP penthouses, caviar or limos) should be refunded afterward.

Even less fortunately for those experiencing delayed or cancelled flights, flight disruptions caused by interruptions in airport operations are one of the exceptional circumstances as defined by (EC) 261/2004 – which means you can’t claim disrupted flight compensation! Other rules still apply, so the airlines should still take care of you.

Yesterday, there was a power outage in Stockholm Arlanda airport, which caused some flight disruptions. More usually, airport-side flight disruptions are caused by strikes.

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