The aviation world is ever-changing, developing and dynamic, and it has come a long way since its first steps. For years, there have been talks about expanding airlines’ responsibilities towards their passengers, and the need for new policies and regulations on air passenger rights. If you want to know more about where it all started, we explore it in the article about Evolution of Air Passenger Rights: Past, Present and Future.
More Than One Regulation
We are proud to say that we are one of the first claim management companies that work with more than one regulation, and we now specialize not only in the EU but in Turkish and Saudi Arabian air passenger rights regulation as well.
As this is relatively new, with two new regulations going live since December, we thought it is perfect timing to offer a short guide on rules, eligibility, and, of course, compensation amounts. The focus is on two new regulations, Turkish and Saudi Arabian air passenger rights, and how they compare to the most widely used EU passenger rights.
We will only be covering the compensations for specific events. The regulations are quite extensive, and cover additional provisions, such as the right for care, regulations about downgrading, damaged luggage and much more, and surely a good topic for some of our next articles.
Was Your Flight Disrupted?
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
European Air Passenger Regulation
Let’s start with the most used and known one, The European Air Passengers Rights Regulation 2004, known as the EC 261/2004
What events are covered:
- Flight cancellations (cancelled less, than 14 days before departure)
- Delays (over 3 hours)
- Denied boarding
Compensation amounts:
- All flights under 1,500 km: €250
- All flights between 1,500 km and 3,500 km: €400
- All flights over 3,500 km: €600
Who is covered:
- Airlines of EU origin: all passengers, flights to and from EU airports
- Airlines of non-EU origin: all passengers, flights to EU airports
Was Your Flight Disrupted?
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
Turkish Regulation
Another regulation we will be looking at is The Turkish Regulation on Rights of Passengers Traveling By Air (known as SHY-Passenger Regulation)
What events are covered:
- Flight cancellations (cancelled less than 14 days before departure)
- Delays (over 3 hours)
- Denied boarding
Compensation amounts:
- Domestic flights: Turkish Lira equivalent of €100
- International flights under 1,500 km: Turkish Lira equivalent of €250
- International flights between 1,500 km and 3,500 km: Turkish Lira equivalent of €400
- International flights over 3,500 km: Turkish Lira equivalent of €600
Who is covered:
- Airlines of Turkish origin: all passengers, flights to and from Turkish airports
- Airlines of non-Turkish origin: all passengers, flights to Turkish airports
As you can see, it is heavily influenced by the EC261, offering similar protection and compensation amounts, but paid in Turkish Lira.
Was Your Flight Disrupted?
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
Saudi Arabian Regulation
The next on our list is The Saudi Arabian Regulation on Air Passenger Rights (known as GACA Regulation)
What events are covered:
- Flight cancellations (cancelled any time from 60 to 0 days before the flight)
- Delays (over 3 hours)
- Denied boarding
Compensation amounts:
- Cancellation announced 60-14 days before the flight: the equivalent of 50% of the value of the ticket
- Cancellation announced 14 days to 24 hours before the flight: the equivalent of 75% of the value of the ticket
- Cancellation announced less than 24 hours before the flight: the equivalent of 150% of the value of the ticket
- Flight delayed over 3 hours: the equivalent of 50 Special Drawing Rights
- Flight delayed over 6 hours: the equivalent of 150 Special Drawing Rights
- Denied boarding: the equivalent of 200% of the value of the ticket
Who is covered:
- Airlines of any origin: all passengers, flights from Saudi Arabian airports
- Airlines of Saudi Arabian origin: all passengers, flights to Saudi Arabian airports
This regulation has its own scope and character, focusing on passenger rights and taking a serious approach to flight cancellations already starting 2 months before the departure date. It has no set currency for delay compensations and uses Special Drawing Rights.
It is worth noting, that in Saudi Arabian regulation, as well as in the European and Turkish regulations, we are talking about compensation, not refunds for tickets on cancelled and unused flights, that is a different monetary point. Compensation is something “on top”, feel free to check the differences between the two in our article “Mastering Compensation And Refunds: An In Depth Guide”.
Was Your Flight Disrupted?
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!
Compensation
Here at Skycop, we are determined to bring you the compensation you deserve, and we are mastering new regulations to achieve that. In a world with many companies offering the same thing, you can surely rely on our expertise. In case you face a disruption, we encourage you to contact us – Skycop can help you get compensated if your flight is disrupted.
Safe travels!
