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Shy Regulation Turkey: Flight Delay & Cancellation Compensation

Travel disruptions can be frustrating, but Turkish SHY Regulation ensures that you have clear air passenger rights when dealing with cancelled flights, denied boarding, and delayed domestic or international flights. If you’re flying with Turkish Airlines or any carrier operating in Turkey, understanding Turkish regulations can help you secure fair compensation when eligible.

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How to Get Compensation

Claiming flight compensation requires understanding of Turkish regulations and airline’s responsibilities.

This Turkish SHY regulation guide has been expertly put together by our team here at Skyсop to help you through the process.

If You are Seeking Compensation of Up to €600, Find Out If You Can Receive It.

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Turkish SHY Regulation: Key Points

  • Up to €600 compensation for cancelled flights and denied boarding on international flights.

  • Airlines must offer an alternative flight or refund your ticket in case of cancellation or denied boarding.

  • Turkish regulations provide assistance but no money for delayed domestic or international flights.

  • No compensation for disruptions caused by extraordinary circumstances.

  • If you don’t want to go through the struggle, get compensation with Skycop’s help.

Flight Cancellations - Your Rights Under SHY Regulation

When airlines cancel international flights, air passengers are protected under the regulation on air passenger rights. Depending on flight distance, you may receive maximum compensation, and alternative flight, or a refund.

Compensation for Cancelled Flights What Airlines Must Provide
You may be entitled to:

    - €250 for flights up to 1,500 km.
    - €400 for flights between 1,500 - 3,500 km.
    - €600 for flights over 3,500 km.
 During cancelled flights, airlines must offer:

    - Another flight to the final destination.
    - A full refund of your flight ticket if you choose not to travel.
    - Meals, transport, and accommodation if necessary.

If a cancellation is due to extraordinary circumstances, such as extreme weather, security risks, political unrest, etc., compensation may not be available under Turkish regulations. However, airlines must still provide assistance, including rebooking on an alternative flight.

Compensation for Denied Boarding Due to Overbooking

Airlines sometimes overbook international flights, leaving air passengers stranded. If you’re denied boarding, you have specific air passenger rights that allow you to qualify for compensation.

If you volunteer to give up your seat, the airline must offer travel vouchers, agreed compensation, or a choice between a refund or another flight to your final destination.

Compensation for Involuntary Denial

If you are involuntarily denied boarding here are the amounts you can get. The information in the table is also applicable to cancelled flights, but not flights that are only delayed.

Flight Distance Delay at Arrival Compensation Amount
Up to 1,500 km 3+ hours €250
1,500 - 3,500 km 3+ hours €400
Over 3,500 km 3+ hours €600
Flight Delays - What Compensation Can You Get?

Under Turkish regulations, there is no monetary compensation for delayed flight situations. However airlines must offer care and assistance based on the waiting time.

  • Your Rights in Case of Delays

    For long delays, airlines must provide:

    - Meals and refreshments.
    - Hotel accommodation for overnight delays.
    - A full refund if the delay exceeds 5 hours and you refuse an alternative flight.

  • Force Majeure & Delays

    If your delay was caused by:

    - Extreme weather.
    - Political unrest.
    - Security threats.
    - Airport strikes.
    - Other reasons beyond airlines’ control.

    Then you won’t be able to get compensation based on the regulation on air passenger rights.

Claim Your Flight Compensation with Skycop

If you’ve experienced denied boarding or a cancelled flight, Skycop can help you claim fair compensation under Turkish regulations.

Step-by-Step Guide to Making a Compensation Claim

  1. Keep all your relevant documentation, including boarding passes, flight numbers, communications, and any additional details such as starting and final destination.
  2. Contact the airline.
  3. Provide accurate and thoroughly reviewed information.
  4. Fill in any forms they ask you to and provide any additional documentation.
  5. Wait until they get back to you.

If you’re having trouble securing your compensation for flight disruptions, or if the airlines do not respond, contact the Skycop team today.

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Why Choose Skycop?

  • We Know Turkish Regulations

    With extensive expertise in airline laws, we provide top-tier customer service with zero risk.

  • No Upfront Costs

    Partner with us, and you’ll only pay if we successfully secure your flight compensation for your disrupted flight.

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Frequently Asked Questions

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  • What are Turkish SHY air passenger regulations?

    The Turkish regulation on air passenger rights ensures passengers receive assistance and potential compensation when flights are disrupted.

  • What are the differences between the Normativa SHY and EU regulation CE261?

    Both EU and Turkish regulations protect air passenger rights, but CE261 applies within the EU, while SHY regulation applies to flights from Turkish airports and international flights under Turkish law.

  • What happens if the airline cancels your flight at the last minute?

    According to air passenger rights under the Turkish regulations, you are entitled to a refund or an alternative flight to your destination, along with care services such as meals and accommodation. The refund will be issued in Euros and the conversion rate of the Turkish Republic Central Bank on the day of ticket purchase will be used.

  • How are compensation claims processed?

    After submitting a claim, experts review eligibility under the Turkish regulation on air passenger rights and handle negotiations with the airline. If the cause for disrupted flight aligns with your air passenger rights, you will be able to get compensation.

  • Can you claim under multiple regulations?

    Yes, if your flight qualifies under both Turkish regulations and EU law, air passengers may file a complaint under both. Each regulation on air passenger rights is separate, and if the airline violates both Turkish regulations and EU regulations, air passengers can file two separate complaints. 

    However, air passengers cannot get double the amount for the same flight. You can only file a complaint under both regulations on air passenger rights for a higher chance of success.

Know Your Air Passenger Rights

We're here to help you resolve your flight problems and claim your compensation.

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Successful Cases Against These Airlines and Others

Skycop has a strong track record of launching late flight compensation claims against major airline operators.

Loganair EVA Air Corendon Airlines PLAY Airlines Freebird Croatia Airlines Icelandair Sunexpress Air Dolomiti Wideroe Volotea Frontier Airlines FlyDubai Allegiant Alaska Airlines Aeromexico WestJet Swiss Airlines Singapore Airlines Qatar Airways Emirates Delta Airlines Avianca Air Transat Air India Air Canada Transavia Eurowings Virgin Atlantic Jet2 Luxair Aegean Condor United Airlines ITA Airways TUI fly Belgium Brussels Airlines Austrian Airlines TAP Air Portugal GetJet SmartLynx airBaltic Air France EasyJet Finnair KLM LOT Airlines Lufthansa Norwegian Air Shuttle SAS Wizz Air Aer Lingus British Airways Iberia Turkish Airlines Vueling Ryanair

Help Provided at These Airports and More

Skycop provides support for passengers disrupted by overbooked flights, delays and cancellations at airports across Europe

Paris Orly Amsterdam Schiphol Düsseldorf Airport Vienna Airport Manchester Airport Stockholm Arlanda Dublin Airport Zürich Airport Oslo Airport Kastrup Airport Fiumicino Airport London Gatwick Barcelona Airport Munich Airport Madrid Airport Frankfurt am Main Charles de Gaulle London Heathrow

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