Get cash instead of a voucher!

Ticket Refund

  • Dedicated attorney service
  • Legal assistance
  • Quick and easy 1 minute registration

Apply now Now only €30!

How does it work?

  1. 1

    Fill in your details

    You fill in your flight details along with basic personal information. It will take only a minute.

  2. 2

    Attorney will do the work

    Within 24 hours, a certified attorney hired by Skycop will go into the details of your case and prepare an official letter of demand.

  3. 3

    We send your case

    Finally, the attorney will send the letter to the correct addressee - you will be added to that email.

Apply now

When a passenger can get a refund?

You are entitled to a refund if one of the following scenarios took place:

Cancelled flight

The carrier cancelled your flight and failed to offer you an alternative flight which would be suitable enough for you.

Denied boarding

You were denied boarding and do not want to take the airline’s alternative offer.

Delayed flight

The flight was delayed 5 hours or more so you have decided to give up your trip altogether.

The Regulation (EC) 261 clearly states that a passenger has the right to a refund for flight cancellation in case his original flight was cancelled. There should be an alternative flight offered, and a passenger can request a different alternative if he or her prefers so. But if none of the available flights suit his or her travel plans, a passenger can request a full refund.

The situation is basically the same with a flight delay refund – if your flight was delayed by more than 5 hours, you have the right to decide not to take your flight, and ask for a refund. This is because a five-hour delay is just as inconvenient as a total cancellation.

Important! If your flight has been cancelled due to Covid-19, the airline must offer you an alternative flight or a full refund of your airfare. Our service will help you get your refund.

Get your refund

After you submit this form, you will receive an email with further information.






What is IBAN?

IBAN stands for International Bank Account Number and is a number attached to all accounts in the EU countries plus Norway, Switzerland, Liechtenstein and Hungary.

The IBAN is made up of a code that identifies the country the account belongs to, the account holder's bank and the account number itself.




Important!

Please upload either a document where the following information would be indicated or add it to the "Additional details" field:

  • Ticket(s) price
  • Passenger(s) full name
  • Ticket seller information
  • Booking reference number (can be found in booking confirmation email)
  • Flight date, flight number (e.g. FR1001), airline

Disclaimer: Please note that we can not guarantee that refunds will be issued. There are cases when refunds are paid only after court proceedings, which you will be able to initiate afterwards by also attaching an attorney's letter.

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