Problems at the Airport? Claim Up to $650 for Flight Delays or Cancellations
If you are experiencing a flight disruption, compensation depends on the law that applies to your route. If your flight departed from the EU, or arrived in the EU on an EU-registered airline, you may be eligible for monetary compensation under EU Regulation (EC) No. 261/2004. This regulation does not apply to US domestic flights. To check whether your flight qualifies, use our platform to review your eligibility.
What is the EU Regulation 261/2004?
EU Regulation (EC) No. 261/2004 establishes passenger rights for flights departing from the EU or arriving in the EU on an EU-registered carrier. For arrival delays longer than 3 hours on qualifying routes, passengers may claim monetary compensation, with the amount depending on the flight distance.
You may also be entitled to compensation if your qualifying flight is canceled or if you are denied boarding due to overbooking.
Airport Flight Disruption
| Canceled flight | Overbooked flight | Flight delay |
|---|---|---|
| Under EU Regulation (EC) No. 261/2004, for a canceled flight covered by the regulation, the airline must offer rerouting at the earliest opportunity or a refund. If eligible, you may also claim compensation | If you are denied boarding due to overbooking on a qualifying flight, the airline must provide compensation and assistance. Airlines may also seek volunteers willing to give up their seat in exchange for agreed benefits | If your flight arrives more than 3 hours late on a route covered by EU Regulation (EC) No. 261/2004, you may be entitled to monetary compensation based on flight distance. In addition, airlines must provide care such as refreshments and communication during long waits as required by the regulation |
Frequently Asked Questions
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Can I claim compensation for flights affected by strikes?
Compensation under EU Regulation (EC) No. 261/2004 may apply if the strike involves the airline’s own staff and the flight qualifies under the regulation. Strikes by airport or air traffic control personnel are generally considered extraordinary circumstances and may not qualify for compensation.
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How long does the compensation claim process take?
If the airline accepts responsibility under EU Regulation (EC) No. 261/2004, claims may be resolved within several weeks. In more complex cases, the process can take several months, especially if additional documentation is required.
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What if the airline rejects my compensation claim?
If your claim under EU Regulation (EC) No. 261/2004 is rejected and you believe the decision is incorrect, you may seek further review or professional assistance to assess the validity of the rejection.
Top Airports Eligible for Flight Compensation Claims
Successful Cases Against These Airlines and Others
Skycop has successfully pursued compensation claims against major airlines for qualifying delays, cancellations, and denied boarding under EU Regulation (EC) No. 261/2004.
Air Passenger Rights and Prоtectiоns
Passenger rights for qualifying routes are protected by EU Regulation (EC) No. 261/2004. This regulation provides standardized compensation for arrival delays of more than 3 hours, cancellations, and denied boarding on flights departing from the EU or arriving in the EU on an EU-registered airline.