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Air Transat Compensation for Flight Delays and Cancellations

A delayed or cancelled Air Transat flight can disrupt your plans. Skycop helps passengers claim compensation for schedule disruptions. For US passengers, compensation is not generally available for domestic US flight delays and depends on the applicable law. If your flight departed from an EU airport and was delayed by more than three hours, cancelled, or you were denied boarding, you may be entitled to up to $650 (€600) in compensation under EU Regulation 261/2004.
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Receive your compensation within the next two working days if your flight was disrupted and is eligible, thanks to Skycop’s Fast Payout option under EC261.

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Air Transat Compensation for Flight Delays and Cancellations

Date Flight Route Status Your compensation
11.01.2026
11:40
TS123
Delayed
24.08.2025
14:55
TS377
Amsterdam AMS
Delayed
19.08.2025
14:15
TS309
Cancelled
16.08.2025
14:10
TS385
Montreal YUL
Delayed
25.07.2025
13:50
TS213
Zagreb ZAG
Delayed
24.12.2024
14:30
TS498
Montreal YUL
Punta Cana PUJ
Delayed
15.12.2024
10:50
TS111
Montreal YUL
Cancelled
05.12.2024
10:50
TS111
Montreal YUL
Delayed

Air Transat Compensation Eligibility

  • When You Are Eligible

    You might get compensation or refund from Air Transat if:

    - Your delay was 3 hours or more and within the airline’s control under Canadian Air Passenger Protection Regulations (APPR).
    - A flight cancellation happened without proper notice and was within the airline’s control.
    - You were denied boarding because of overbooking.
    - You missed a connection and arrived 3 or more hours late, where the disruption was within the airline’s control.

    Note that EU Regulation 261/2004 applies only if your Air Transat flight departs from an EU airport. It does not apply to US domestic flights. APPR covers flights within, to, or from Canada, including flights involving US passengers.

  • When You Are Not Eligible

    Some events are outside Air Transat’s control, such as:

    Bad weather.
    Airport worker strikes.
    Air traffic control restrictions.
    Safety-related technical or operational issues that are legally considered outside the airline’s control.

    In these cases, you may not receive monetary compensation. However, under Canadian regulations, the airline may still be required to provide standards of treatment such as food, drinks, rebooking, or hotel accommodation when necessary. For US flights, assistance is generally based on airline policy rather than a specific federal compensation law.

How Much Can You Claim from Air Transat?

  • Flight Delay or Cancellation Compensation

    Under Canadian APPR rules, compensation for disruptions within the airline’s control and not required for safety may be:

    - $300 (CAD 400 ) for flights delayed 3 to 6 hours.
    - $525 (CAD 700 ) for flights delayed 6 to 9 hours.
    - $750 (CAD 1,000) for flights delayed over 9 hours.

    For EU departures only, compensation under EU Regulation 261/2004 may range up to $650 (€600), depending on distance and delay length.

  • Denied Boarding

    - $675 (CAD 900 ) if your new flight was less than 6 hours late.
    - $1,350 (CAD 1,800 ) if the delay was 6 to 9 hours.
    - $1,800 (CAD 2,400 ) if the delay was over 9 hours.

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Air Transat Compensation for Baggage Issues

Air Transat should assist if your bag is delayed, lost, or damaged. Under the Montreal Convention and APPR, you may:

  • Receive a refund of your checked baggage fee.
  • Be reimbursed for essential items such as clothing and toiletries.
  •  Claim up to $2150 (CAD 2,870) if your baggage is lost or damaged, subject to international liability limits.

File a report as soon as possible and keep all receipts to support your claim.

How to Claim Air Transat Compensation

If you are ready to claim compensation, here is what to do.

  • 1. Contact the Airline

    Send your flight details, including your ticket, boarding pass, and any written communication from the airline.

  • 2. Wait for a Response

    Under Canadian rules, airlines generally must respond within 30 days.

  • 3. Escalate the Issue

    If you disagree with the airline’s response, you can escalate your complaint to the Canadian Transportation Agency.

  • 4. Contact Skycop

    If you prefer a hands-off approach, Skycop can handle the process for you. We manage the claim and you pay only if we win.

Surprised You With Flight Cancellation?

Claim up to $650 compensation for Air Transat cancelled flights from within the last three years.

Why Choose Skycop for Your Claim?

Getting money back from Air Transat can be complex. We understand the applicable regulations and help you navigate the process.

  • Legal Experts

    We understand passenger rights under Canadian law, EU Regulation 261/2004 for eligible EU departures, and international conventions.

  • No Financial Risk

    If your claim is unsuccessful, you do not pay us.

  • Quick Help

    We start working on your case promptly and keep you updated on developments.

Frequently Asked Questions

  • Does Air Transat compensate for delayed flights?

    Yes. Under Canadian APPR, you may claim compensation if the delay was 3 hours or more and within the airline’s control. Compensation may reach up to $750 (CAD 1,000) depending on the length of delay.

  • Do I get compensation if Air Transat cancels my flight?

    You may receive compensation or a refund if the cancellation was within the airline’s control and proper notice was not provided. Eligibility depends on the specific circumstances.

  • What is EC 261/2004 and does it apply to Air Transat?

    EC 261/2004 is a European regulation protecting passengers in cases of delays, cancellations, and denied boarding. It applies only if your Air Transat flight departs from an EU airport. It does not apply to US domestic flights.

  • Can I still claim compensation if I accepted a travel voucher?

    Review the voucher terms carefully. In some cases, accepting a voucher may affect your right to further compensation or a refund.

  • How long do I have to file a compensation claim with Air Transat?

    Under Canadian regulations, you generally have up to one year from the date of the flight to submit a claim to the airline. Time limits under EU Regulation 261/2004 vary by country for eligible EU departures.

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