What Should I Do When My EasyJet Flight Is Disrupted?
Here is a list of steps you can take when your EasyJet flight is disrupted:
1.Verify your flight status
If you have not received any communication from EasyJet regarding the disruption, check the status of your flight online or through the EasyJet app.
2. Reach out to EasyJet
If your flight has been cancelled or delayed for more than three hours, promptly contact EasyJet for assistance. You can do so by calling their customer service hotline or reaching out to them on social media.
3. Know your passenger rights
Familiarize yourself with your rights as a passenger, as outlined in the European Union Regulation 261/2004. This regulation specifies the compensation and assistance that passengers are entitled to in the event of flight disruptions.
4. Gather evidence
Take note of the reason behind the disruption, the duration of the delay or cancellation, and any correspondence or documentation provided by EasyJet.
5. Retain your receipts
If you incur any expenses due to the disruption, such as meals or accommodation, keep your receipts as you may be eligible for reimbursement.
6. Consider seeking assistance
Contact a flight compensation agency like Skycop to enhance your chances of receiving compensation in a timely manner.
Meanwhile, keep yourself updated on any announcements or changes made by EasyJet regarding your disrupted flight. This can include notifications about alternative flights, rescheduled departure times, or any additional compensation options.