Claim up to €600 in compensation for delayed, cancelled or overbooked flight!
You are entitled to flight compensation if the disruption meets these 3 conditions:
Flight disruptions occur when something unusual happens to your flight, making you reach your flight destination later than expected (or not at all). Here are the common types of disruptions:
Time is money – if your flight was late to arrive at the final destination by more than 3 hours, you are eligible for a compensation.
Notification is a must – if you weren’t notified of flight cancellation at least 14 days prior, you are eligible for a compensation.
A seat must be guaranteed – if you were denied boarding due to overbooking, you are also eligible for a compensation.
Your disrupted flight was from or within EU or arrived to EU and was operated by an EU airline.
Your flight departed from an airport at an EU country and landed anywhere else in the world.
Your flight was operated by an EU-registered carrier and landed at an airport in the EU.
Last of all, the flight is only eligible for flight compensation if the airline was responsible for the disruption! Here are some examples:
The flight was not able to arrive on time because the airline messed up with the crew planning.
The flight disruption occurred because something broke down in the plane and it wasn’t a manufacturing flaw.
The plane was late to arrive from previous flight to fly your route.
There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.
Your flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.
Relatively short hops of up to 1500 km are worth:
If your flight was from 1500 km to 3500 km long, you can get:
If your flight was over 3500 km in length, your compensation can be up to:
There are several circumstances under which the airlines are not responsible for the flight disruption - and the flight is not eligible for flight compensation!
Your flight was delayed, but arrived at the final destination less than 3 hours late.
If your flight was cancelled more than 14 days prior the scheduled arrival date, the flight is not considered eligible for flight compensation.
Strikes at the airline or the airport, or various other incidents that the airline can’t control can be considered as extraordinary circumstances, making the flight not eligible for compensation.
If the weather conditions at either the origin airport or the destination make operating an aircraft unsafe, your disrupted flight is not considered eligible for compensation.
When a plane breaks down due to a manufacturing flaw (and not negligent maintenance), it is considered an extraordinary circumstance. Thus the flight is not eligible for compensation.
If your flight is to EU, but your carrier isn’t registered in the EU, the flight is not considered for a compensation.
Claiming your compensation via Skycop is an easy three-step process
It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.
Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.
Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.
You are entitled to compensation if your flight was disrupted by the airline’s fault and corresponds to the criteria listed in the European Parliament and Council Regulation, (EC) No. 261/2004.
The easiest way to check whether you can receive compensation from the airline is to complete the free application form on our website.
In this case, you can expect to:
If you choose to travel on a different route, and you have to wait, the carrier is required to provide you with free meals and drinks, access to two free calls, let you use email or send a free fax. When you have to wait for a flight for one or more nights – you must be granted free accommodation in a hotel, including transport to/from the airport.
Currently, Skycop does not support lost baggage compensations, but we are planning to include this in our future services.
You only pay us if we succeed. No matter the time or resources spent on your claim, you won’t have to pay if we don’t win.
In standard situations total amount of deduction is a combination of Skycop commission 25% + Value Added Tax from Government.
For example, if compensation amount is €250 from the airline, you will receive €174,37 (€62,50 goes for our services and €13,13 as Government taxes (VAT)).
In case of a €400 compensation, you would receive €279 (€100 for our fee and €21 for VAT).
And for a €600 compensation, you would get €418.50 (€150 goes to the fee, €31.50 to VAT).
We should also note that the maximum compensation awarded for flight disruptions on flights entire inside the EU is capped at €400, even if the length was above 3500 km.
When appealing to court, the commission fee may be increased to up to 50%. If we need to make such a decision, we will inform you beforehand.
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Turn your delayed, cancelled or overbooked flight into a compensation up to €600!