Can I claim flight compensation?

You may be entitled to a flight compensation of up to €600 for your disrupted flight. Fill your flight details below and claim now!

What are the EU flight compensation rules?

Skycop enforces the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004. The EC 261/2004 Regulation establishes common rules on compensation and assistance to passengers in the event of flight delays, cancellations and overbooking. According to the Regulation, you are entitled to flight compensation if you: 1. Experienced a flight disruption; 2. Your flight was to/from/within the EU; 3. The flight disruption was the airline’s fault.

You experienced a flight disruption

Flight disruptions occur when something unusual happens to your flight, making you reach your flight destination later than expected (or not at all). The most common types of disruptions are flight delays, cancellations and overbookings.

Delayed flight compensation

Time is money – if your flight was late to arrive at the final destination by more than 3 hours, you are eligible for a compensation.

Cancelled flight compensation

Notification is a must – if you weren’t notified of flight cancellation at least 14 days prior, you are eligible for a compensation.

Overbooked flight compensation

A seat must be guaranteed – if you were denied boarding due to overbooking, you are also eligible for a compensation.

Your flight was to/from EU

Your disrupted flight was from or within EU or arrived to EU and was operated by an EU airline.

Your disrupted flight was from or within the EU

Your flight departed from an airport at an EU country and landed anywhere else in the world.

Your disrupted flight arrived to EU and was operated by an EU airline

Your flight was operated by an EU-registered carrier and landed at an airport in the EU.

Flight disruption was airline’s fault

Last of all, the flight is only eligible for flight compensation if the airline was responsible for the disruption! List of flight disruptions caused by the airline usually include operational issues, technical issues with the airplane, plane rotation issues and other airline-related issues. Here are some examples:

Operational issues

The flight was not able to arrive on time because the airline messed up with the crew planning.

Airplane technical issues

The flight disruption occurred because something broke down in the plane and it wasn’t a manufacturing flaw.

Airplane rotation issues

The plane was late to arrive from previous flight to fly your route.

Other

There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.

How much flight compensation can I get?

Flight compensations are issued in the amount of €250, €400 or €600. Your flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.

Up to 1500 km

Relatively short hops of up to 1500 km are worth:

€250

From 1500 km to 3500 km

If your flight was from 1500 km to 3500 km long, you can get:

€400

More than 3500 km

If your flight was over 3500 km in length, your compensation can be up to:

€600

When are you not entitled to a flight compensation?

There are several circumstances under which the airlines are not responsible for the flight disruption - and the flight is not eligible for flight compensation!

Late to arrive less than 3 hours

Your flight was delayed, but arrived at the final destination less than 3 hours late.

Flight cancelled more than 14 days prior

If your flight was cancelled more than 14 days prior the scheduled arrival date, the flight is not considered eligible for flight compensation.

Strikes and incidents

Strikes at the airline or the airport, or various other incidents that the airline can’t control can be considered as extraordinary circumstances, making the flight not eligible for compensation.

Bad weather conditions

If the weather conditions at either the origin airport or the destination make operating an aircraft unsafe, your disrupted flight is not considered eligible for compensation.

Airplane manufacturing flaws

When a plane breaks down due to a manufacturing flaw (and not negligent maintenance), it is considered an extraordinary circumstance. Thus the flight is not eligible for compensation.

Non-EU flight/operator

If your flight is to EU, but your carrier isn’t registered in the EU, the flight is not considered for a compensation.

How to claim my flight compensation?

To claim your flight compensation via Skycop follow an easy three-step process:

1

Submit your claim

It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.
2

We fight for your rights

Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.
3

Receive your compensation

Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

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How long does flight compensation take?

Regulation (EC) No. 261/2004 does not set any limits or deadlines on the process, therefore, it can take some time to get your compensation depending on the airline, the complexity of the case and internal regulations of the country.

No win - no fee

At Skycop, we work under a no win - no fee policy. So, if you experienced a flight disruption, check your flight and find out if you are eligible for compensation - it’s free!

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FAQ

Can I claim flight compensation when my flight departed from outside of EU?

You can get a flight compensation even when flying outside of the EU. For your flight to be eligible for disrupted flight compensation, your flight must be departing from the EU – or flying to the EU and operated by an EU airline.

Is flight compensation per person?

Yes, flight compensation is per passenger who had a seat assigned to them.

Read the FAQ