You may be entitled to a flight compensation of up to €600 for your disrupted flight. Fill your flight details below and claim now!
What are the EU flight compensation rules?
Skycop enforces the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004. The EC 261/2004 Regulation establishes common rules on compensation and assistance to passengers in the event of flight delays, cancellations and overbooking. According to the Regulation, you are entitled to flight compensation if you: 1. Experienced a flight disruption; 2. Your flight was to/from/within the EU; 3. The flight disruption was the airline’s fault.
You experienced a flight disruption
Flight disruptions occur when something unusual happens to your flight, making you reach your flight destination later than expected (or not at all). The most common types of disruptions are flight delays, cancellations and overbookings.
Your disrupted flight was from or within EU or arrived to EU and was operated by an EU airline.
Your cancelled flight was from or within the EU
Your flight departed from an airport at an EU country and landed anywhere else in the world.
Your cancelled flight arrived to EU and was operated by an EU airline
Your flight was operated by an EU-registered carrier and landed at an airport in the EU.
Flight disruption was airline’s fault
Last of all, the flight is only eligible for flight compensation if the airline was responsible for the disruption! List of flight disruptions caused by the airline usually include operational issues, technical issues with the airplane, plane rotation issues and other airline-related issues. Here are some examples:
The flight was not able to arrive on time because the airline messed up with the crew planning.
Airplane technical issues
The flight disruption occurred because something broke down in the plane and it wasn’t a manufacturing flaw.
Airplane rotation issues
The plane was late to arrive from previous flight to fly your route.
There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.
How much flight compensation can I get?
Flight compensations are issued in the amount of €250, €400 or €600. Your flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.
Up to 1500 km
Relatively short hops of up to 1500 km are worth:
From 1500 km to 3500 km
If your flight was from 1500 km to 3500 km long, you can get:
More than 3500 km
If your flight was over 3500 km in length, your compensation can be up to:
When are you not entitled to a flight compensation?
There are several circumstances under which the airlines are not responsible for the flight disruption - and the flight is not eligible for flight compensation!
Late to arrive less than 3 hours
Your flight was delayed, but arrived at the final destination less than 3 hours late.
Flight cancelled more than 14 days prior
If your flight was cancelled more than 14 days prior the scheduled arrival date, the flight is not considered eligible for flight compensation.
Strikes and incidents
Strikes at the airline or the airport, or various other incidents that the airline can’t control can be considered as extraordinary circumstances, making the flight not eligible for compensation.
Bad weather conditions
If the weather conditions at either the origin airport or the destination make operating an aircraft unsafe, your disrupted flight is not considered eligible for compensation.
Airplane manufacturing flaws
When a plane breaks down due to a manufacturing flaw (and not negligent maintenance), it is considered an extraordinary circumstance. Thus the flight is not eligible for compensation.
If your flight is to EU, but your carrier isn’t registered in the EU, the flight is not considered for a compensation.
How to claim my flight compensation?
To claim your flight compensation via Skycop follow an easy three-step process:
Submit your claim
It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.
We fight for your rights
Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.
Receive your compensation
Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.
Regulation (EC) No. 261/2004 does not set any limits or deadlines on the process, therefore, it can take some time to get your compensation depending on the airline, the complexity of the case and internal regulations of the country.
No win - no fee
At Skycop, we work under a no win - no fee policy. So, if you experienced a flight disruption, check your flight and find out if you are eligible for compensation - it’s free!
Can I claim flight compensation when my flight departed from outside of EU?
You can get a flight compensation even when flying outside of the EU. For your flight to be eligible for disrupted flight compensation, your flight must be departing from the EU – or flying to the EU and operated by an EU airline.
Is flight compensation per person?
Yes, flight compensation is per passenger who had a seat assigned to them.
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