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Flight Cancellations: Compensation For Cancelled Flights

Claim up to €600 in compensation for your cancelled flight!

What is a Flight Cancellation?

A flight cancellation occurs when a planned flight does not take place due to various reasons, such as bad weather, technical issues, security concerns or airport strikes.

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When Are You Entitled To A Cancelled Flight Compensation?

You are entitled to a cancelled flight compensation if the disruption meets these 3 conditions:

Your Flight Was Cancelled

A cancelled flight is considered eligible for compensation if it was cancelled less than 14 days before the scheduled departure date.

Your Cancelled Flight Was From Or Within The EU

Your flight departed from an airport in an EU country and landed anywhere else in the world, or it was operated by an EU-registered carrier and landed at an airport in the EU.

Your cancelled flight was from or within the EU

Your flight departed from an airport at an EU country and landed anywhere else in the world.

Your cancelled flight arrived to EU and was operated by an EU airline

Your flight was operated by an EU-registered carrier and landed at an airport in the EU.

The Cancelled Flight Was The Airline's Fault

Last of all, the flight is only eligible for a cancelled flight compensation if the airline was responsible for the disruption, for example:

Operational Issues

The flight was not able to arrive on time because the airline messed up with the crew planning.

Airplane Technical Issues

The flight disruption occurred because something broke down in the plane and it wasn’t a manufacturing flaw.

Airplane Rotation Issues

The plane was late to arrive from previous flight to fly your route.

Other

There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.

How Much Can You Get In Compensation For Cancelled Flight?

Your cancelled flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.

Up To 1500 Km

€250

From 1500 Km To 3500 Km

€400

More Than 3500 Km

€600

How Does It All Work With Skycop?

Claiming your compensation via Skycop is an easy three-step process.

  1. 1

    Submit Your Claim

    It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

  2. 2

    We Fight For Your Rights

    Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

  3. 3

    Receive Your Compensation

    Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

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FAQ

I am a non-EU citizen. Can I expect compensation for a cancelled or delayed flight?

Yes. Irrespective of the passenger’s nationality, the regulation applies to all passengers who departed from any airport within the EU or arrived to the EU on an airline registered in the European Union.

My flight was cancelled and the airline offered to reroute me via another flight, which was supposed to depart two days later. This did not fit my plans and I bought new tickets with another carrier. Will I get a refund for these new tickets?

According to Regulation (EC) 261/2004, if the passenger refuses the alternate flight, lodging or food and drink that the airline offered, the airline isn’t obligated to refund the tickets the passenger bought themselves – or to refund any other costs that the passenger experienced by refusing the airline’s help.

However, the passenger can still get claim flight compensation and get a refund for the cancelled flight.

What law regulates the payment of compensation for delayed or cancelled flights?

The rights of air passengers and the obligations of airlines are outlined in EU law by Regulation (EC) No. 261/2004. The document details the rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.

How much compensation can I expect for a delayed or cancelled flight?

Depending on the distance you were planning to travel, you can expect compensation ranging from €250 to €600.

In which cases am I only entitled to 50% of the compensation?

If a passenger has agreed to choose another flight instead of the cancelled flight, the airlines can reduce the amount of compensation by up to 50%, but only if the difference between the time when the passenger had to reach his destination, and when he actually reached it, is less than 3 hours.

Is there a time limit to file my claim?

The time limit to file a compensation claim for a cancelled flight varies depending on the country and circumstances of the cancellation. In general, it is recommended to file a claim as soon as possible, as some airlines may have a deadline.

Read the FAQ

Was Your Flight Disrupted?

Turn your delayed, cancelled or overbooked flight into a compensation up to €600!

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