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Was your flight cancelled?

Claim up to €600 in compensation for your cancelled flight!

When are you entitled to a cancelled flight compensation?

You are entitled to a cancelled flight compensation if the disruption meets these 3 conditions:

Your cancelled flight was to/from EU

Your cancelled flight was from or within EU or arrived to EU and was operated by an EU airline.

The cancelled flight was the airline’s fault

Last of all, the flight is only eligible for a cancelled flight compensation if the airline was responsible for the disruption! Here are some examples:

How much can you get in compensation for cancelled flight?

Your cancelled flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.

When are you not entitled to a cancelled flight compensation?

There are several circumstances under which the airlines are not responsible for the flight disruption - and the flight is not eligible for flight compensation!

How does it all work?

Claiming your compensation via Skycop is an easy three-step process

  1. 1

    Submit your claim

    It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

  2. 2

    We fight for your rights

    Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

  3. 3

    Receive your compensation

    Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

No win - no fee

At Skycop, we work under a no win - no fee policy. So, if you experienced a flight disruption, check your flight and find out if you are eligible for compensation - it’s free!

FAQ

I am a non-EU citizen. Can I expect compensation for a cancelled or delayed flight?

Yes. Irrespective of the passenger’s nationality, the regulation applies to all passengers who departed from any airport within the EU or arrived to the EU on an airline registered in the European Union.

My flight was cancelled and the airline offered to reroute me via another flight, which was supposed to depart two days later. This did not fit my plans and I bought new tickets with another carrier. Will I get a refund for these new tickets?

According to Regulation (EC) 261/2004, if the passenger refuses the alternate flight, lodging or food and drink that the airline offered, the airline isn’t obligated to refund the tickets the passenger bought themselves – or to refund any other costs that the passenger experienced by refusing the airline’s help.

However, the passenger can still get claim flight compensation and get a refund for the cancelled flight.

What law regulates the payment of compensation for delayed or cancelled flights?

The rights of air passengers and the obligations of airlines are outlined in EU law by Regulation (EC) No. 261/2004. The document details the rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.

How much compensation can I expect for a delayed or cancelled flight?

Depending on the distance you were planning to travel, you can expect compensation ranging from €250 to €600.

In which cases am I only entitled to 50% of the compensation?

If a passenger has agreed to choose another flight instead of the cancelled flight, the airlines can reduce the amount of compensation by up to 50%, but only if the difference between the time when the passenger had to reach his destination, and when he actually reached it, is less than 3 hours.

Was your flight disrupted?

Turn your delayed, cancelled or overbooked flight into a compensation up to €600!