Claim up to €600 in compensation for your cancelled flight!
A flight cancellation occurs when a planned flight does not take place due to various reasons, such as bad weather, technical issues, security concerns or airport strikes.
You are entitled to a cancelled flight compensation if the disruption meets these 3 conditions:
Your flight departed from an airport in an EU country and landed anywhere else in the world, or it was operated by an EU-registered carrier and landed at an airport in the EU.
Your flight departed from an airport at an EU country and landed anywhere else in the world.
Your flight was operated by an EU-registered carrier and landed at an airport in the EU.
Last of all, the flight is only eligible for a cancelled flight compensation if the airline was responsible for the disruption, for example:
The flight was not able to arrive on time because the airline messed up with the crew planning.
The flight disruption occurred because something broke down in the plane and it wasn’t a manufacturing flaw.
The plane was late to arrive from previous flight to fly your route.
There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.
A full flight cancellation refund of the ticket price, including any additional services such as checked baggage and seat reservations.
Re-routing to your final destination at the earliest opportunity or at a later date of your choice, depending on the availability of seats.
Meals and accommodation if you are required to wait for a re-routed flight.
You may also be entitled to compensation for the flight cancellation.
Assistance from the airline regarding flight cancellations, as well as in making alternative travel arrangements.
The choice may depend on the reason for the cancellation and the availability of replacement flights. If the cancellation is due to circumstances within the airline's responsibility, such as overbooking or scheduling changes, the passenger may demand either a refund or a replacement flight. However, if the cancellation is due to circumstances beyond the airline's control, such as bad weather, the airline may only be able to offer a replacement flight.
Your cancelled flight compensation depends on your flight distance - the longer the flight, the bigger the compensation.
1. Contact the airline and gather information about the cancellation and options available.
2. Check for alternative flights and their schedule and availability.
3. Learn about your rights as a passenger regarding flight cancellations and compensation.
4. Decide whether to accept a replacement flight or request a refund.
5. Claim compensation for the cancelled flight, if you’re eligible to get it.
There are several circumstances under which airlines cancel flights but are not responsible for the disruption - and the flight is not eligible for flight compensation!
If your flight was cancelled more than 14 days prior to the scheduled arrival date, the flight is not considered eligible for flight cancellation compensation.
Strikes at the airline or the airport, or various other incidents that the airline can’t control can be considered as extraordinary circumstances, making the flight not eligible for compensation.
If the weather conditions at either the origin airport or the destination make operating an aircraft unsafe, you are not considered eligible to get compensation for the cancelled flight.
When a plane breaks down due to a manufacturing flaw (and not negligent maintenance), it is considered an extraordinary circumstance. Thus the flight is not eligible for compensation.
If your flight is to the EU, but your carrier isn’t registered in the EU, the flight is not considered for EU flight cancellation compensation.
Claiming your compensation via Skycop is an easy three-step process.
It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.
Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.
Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.
Yes. Irrespective of the passenger’s nationality, the regulation applies to all passengers who departed from any airport within the EU or arrived to the EU on an airline registered in the European Union.
According to Regulation (EC) 261/2004, if the passenger refuses the alternate flight, lodging or food and drink that the airline offered, the airline isn’t obligated to refund the tickets the passenger bought themselves – or to refund any other costs that the passenger experienced by refusing the airline’s help.
However, the passenger can still get claim flight compensation and get a refund for the cancelled flight.
The rights of air passengers and the obligations of airlines are outlined in EU law by Regulation (EC) No. 261/2004. The document details the rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.
Depending on the distance you were planning to travel, you can expect compensation ranging from €250 to €600.
If a passenger has agreed to choose another flight instead of the cancelled flight, the airlines can reduce the amount of compensation by up to 50%, but only if the difference between the time when the passenger had to reach his destination, and when he actually reached it, is less than 3 hours.
The time limit to file a compensation claim for a cancelled flight varies depending on the country and circumstances of the cancellation. In general, it is recommended to file a claim as soon as possible, as some airlines may have a deadline.
Turn your delayed, cancelled or overbooked flight into a compensation up to €600!