Joy Burton (88) arrived at Luton, easyJet’s home, long time before the flight. Her son helped go through security 90 minutes before the departure time. But people handling special assistance at the airport messed up and Mrs Burton missed the flight. The old lady was told to wait 90 more minutes to get her luggage back – and then she found out that the luggage left without her.
Canadians are receiving a new set of flyers rights! Among various clarifications with about care and compensation, there are new rules for compensation rates, too. What’s interesting is that Canadian law will differentiate between large and small airlines when assigning compensation.
NATS, the UK’s air traffic provider, believed May 24th to be the busiest day in the air in the country ever. They expected 9,000 flights, somewhat more than 2018’s record of 8,800.
Last week, an Italian strike affected hundreds of flights and thousands of flyers. Alitalia alone cancelled 325 flights.
It’s not always fighting in the air. Sometimes, the passengers are the for love. That love may or may not be too public, like it happened to the couple that was recently caught getting frisky in the air.
Last week, trouble broke out at a Ryanair plane landing in Bari. One of the passengers started berating the staff… because he was supposed to be flying to Cagliari, but was allowed to board the wrong plane.
WestJet has received a slap on the wrist for lying to its passengers. Back in 2017, the airline told them that their flights were cancelled because the destination airports were closed. Spoiler alert: they weren’t. This is, of course, important, because flight compensation law rules airport-side issues no to be eligible for flight compensation.