Il tuo volo ha subito un cancellato?

In quali casi hai diritto a un risarcimento per un volo cancellato?

Il passeggero ha diritto a un risarcimento per volo cancellato qualora si verifichino 3 condizioni:

Il volo cancellato aveva origine o destinazione all‘interno della UE

Il tuo volo cancellato ha avuto origine o è stato effettuato all'interno dell'UE o è arrivato nell'UE ed è stato operato da una compagnia aerea dell'UE.

La cancellazione del volo è imputabile alla compagnia aerea.

Infine, il volo può essere soggetto a risarcimento per cancellazione soltanto se la compagnia aerea è responsabile del disagio! Ecco alcuni esempi:

A quanto può ammontare il risarcimento per un volo cancellato?

Il risarcimento per un volo cancellato dipende dalla distanza, più lunga è la rotta, maggiore il risarcimento.

In quali casi hai diritto a un risarcimento per un volo cancellato?

Vi sono diverse circostanze per cui le compagnie aeree non possono essere ritenute responsabili dei disagi subiti e pertanto non è possibile chiedere risarcimenti!

Come funziona?

Richiedere il risarcimento tramite Skycop è un processo semplice in tre fasi

  1. 1

    Presenta la richiesta di rimborso

    Occorrono soltanto pochi minuti per completarla! Potrai subito scoprire l‘ammissibilità della richiesta e l‘entità del risarcimento.

  2. 2

    Lottiamo per I tuoi diritti

    Il nostro team di esperti verificherà approfonditamente l‘ammissibilità, contattando le compagnie aeree, collaborando con le autorità, ecc.

  3. 3

    Ricevi il tuo risarcimento

    Dopo aver ricevuto il risarcimento, dedotta la nostra commissione, provvederemo a trasferire il denaro. Nessun pagamento in caso di insuccesso.

FAQ

I am a non-EU citizen. Can I expect compensation for a cancelled or delayed flight?

Yes. Irrespective of the passenger’s nationality, the regulation applies to all passengers who departed from any airport within the EU or arrived to the EU on an airline registered in the European Union.

My flight was cancelled and the airline offered to reroute me via another flight, which was supposed to depart two days later. This did not fit my plans and I bought new tickets with another carrier. Will I get a refund for these new tickets?

According to Regulation (EC) 261/2004, if the passenger refuses the alternate flight, lodging or food and drink that the airline offered, the airline isn’t obligated to refund the tickets the passenger bought themselves – or to refund any other costs that the passenger experienced by refusing the airline’s help.

However, the passenger can still get claim flight compensation and get a refund for the cancelled flight.

What law regulates the payment of compensation for delayed or cancelled flights?

The rights of air passengers and the obligations of airlines are outlined in EU law by Regulation (EC) No. 261/2004. The document details the rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.

How much compensation can I expect for a delayed or cancelled flight?

Depending on the distance you were planning to travel, you can expect compensation ranging from €250 to €600.

In which cases am I only entitled to 50% of the compensation?

If a passenger has agreed to choose another flight instead of the cancelled flight, the airlines can reduce the amount of compensation by up to 50%, but only if the difference between the time when the passenger had to reach his destination, and when he actually reached it, is less than 3 hours.

Cosa dicono di noi i nostri clienti

Skycop ha ottenuto la valutazione "Ottimo" su Trustpilot

Just when I lost hope!

It took some time , but this is what I was told in advance . Very professional . I am completely satisfied and gratefull

Igor Spalatin

Croatia

It actually works

I wasn't sure if it was going to work as I missed a pretty short connection but it did. Thanks Skycop for the attention.

Hope that in the future they can have missing baggage claims as well.

REC

Uruguay

Excellent service

High recommend. Just 1 week and I get the money from Ryanair Thank you skycop

Julija Danilceva

United Kingdom

Absolutely the best service

We Can only give our highest recommendation to skycop 😊

Heidi Aaby Vilhelmsen

Denmark

Only positive experience and a surprising result!

It was an unexpectedly positive experience. I thought there was no chance to get the compensation for my family, as the cost for the flight tickets was relatively low. Airlines gave a negative response and Skycop turned it to positive in 3 months. Thank you Skycop for great cooperation, smooth communication and benefiting to coming vacation.

Stela

Belgium

Highly recommended!

No waste of time for the preparation of the papers. Some clicks, signatures and wait for your refund.

Nika Faininovna

Lithuania

I used this company to claim compensation for cancelled flight

I used this company to claim compensation for a canceled flight with a local Norwegian flight company and I am very satisfied of the communication and I confirm that I just received the compensation. There is another flight company that makes another claim process too long, but I am sure Skycop can handle it. I recommend Skycop as they are very professional and available for any questions.

Gogo Stanoevski

Macedonia

They give all explanations about the…

They give all explanations about the process is very simple, and they keep their professional job, may take some time but is because the flight companies. Thank for all help and for hard work 👍🏼

Ivan Atova

Portugal

Disagi con il tuo volo?

Trasforma il tuo volo in ritardo, cancellato o in overbooking in un risarcimento fino a 600€!