Cancelled flight ruined your plans?

Statistically, one in ten Europeans gets to see the dreaded “cancelled” mark their flight on the departure board at the airport. Did this happen to you?

Did you know that in this case you might be entitled to flight compensation?

Get up to €600 per person!

Check your compensation size

Find out more about your case

What to do if you want to get a cancelled flight compensation?

  1. Unfortunately, knowing that your flight was cancelled is not enough. You should still come to the airport and register to your flight. You will not be able to get compensation if you were not registered for the flight at the airport.
  2. If your flight was cancelled, your carrier must provide you with free meals and drinks. You should also be allowed to make two free calls, use e-mail or send a free fax. If you have to wait for the flight for one or more nights, the carrier must grant you free accommodation at a hotel, including transport to/from the airport.
  3. Don’t accept any compensations which demands you to sign away your right to seek further compensation.
  1. Send the claim for your compensation as soon as possible, because different countries have different compensation time limits.
  2. If your friends or family members were to be on same flight with you, remember that each passenger is eligible to get a compensation.
  3. If you went on a business trip and your ticket was bought by the company – don’t worry. Compensation for cancelled flight belongs to the person whose name is on the ticket.

Skycop operates under European Commission regulations

When you travel by plane, you are protected by the European regulation (EC) 261/2004. Only a small percentage of all air passengers are aware of their rights and many lack the legal knowledge to claim compensation for their delayed flights. Even when they know they can get a compensation, that’s not that easy do when one needs to convince the airlines!

What cancelled flight compensation should you expect?

Airlines must inform you of a cancelled flight no later than 14 days before departure date. Otherwise, it is classified as a serious travel disruption and you can apply for compensation.

€ 250

If you reached your destination more than 3 hours late and travel distance was up to 1,500 km.

€ 400

If the distance was between 1 500 km and 3 500 km and you reached your destination more than 3 hours late.

€ 600

If the travel distance was over 3 500 km and you reached your destination more than 3 hours late.

Check if EU air passenger rights apply to your case

  1. If your flight is within the EU and is operated either by an EU or a non-EU airline
  2. If your flight arrives in the EU from outside the EU and is operated by an EU airline
  3. If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline

EU means the 28 EU countries, including Guadeloupe, French Guiana, Martinique, Réunion Island, Mayotte, Saint-Martin (French Antilles), the Azores, Madeira and the Canary Islands as well as Iceland, Norway and Switzerland.

Ukraine, Turkey and Israel also have their regulations to protect air passenger rights.

Why claim compensation with Skycop?

  1. Highest standards

    Skycop complies with the highest operational and business standards, local and EU legislation, and the provisions of regulation of the EC 261.

  2. Over €26M in European claims

    Flight compensation company Skycop manages a pool of over €26 million in European claims. A success fee is only applied after a case is processed and compensation is received from the airlines.

  1. As seen in news

    Skycop activities are covered by major media such as Forbes, Yahoo, Aviation Pros, 50 sky shades and China Aviation Daily.

  2. Excellent trust rate

    We have already solved cases of thousands of customers from all over the world who experienced flight disruptions from many different airlines. For more information, please check our customers’ reviews below.

Feedback & reviews from our customers

Thomas11 months ago

“Professionell, schnell und einfach. Dem ist nichts hinzuzufügen. Ich habe meine
Entschädigung erhalten und hatte keinen Ärger damit. Danke Skycop!”

Nicolas P11 months ago

“Danke für Eure Hilfe, meine Flugentschädigung zu bekommen. Tolle Sache.”

Andea Klajov12 months ago

“Die Fluggesellschaften waren zwar echt kreativ beim Finden von Gründen,
warum ich keine Flugentschädigung erhalten sollte. Aber der hohe Wissensstand und die
Hartnäckigkeit von Skycop haben sich ausgezahlt: Mit nur einigen E-Mails war die Sache
erledigt und ich habe meine Entschädigung erhalten. Tausend Dank.”

Was your flight cancelled during the last 3 years?

Just give us your flight details and we’ll let you know if you’re owed money.