- Unfortunately, knowing that your flight was cancelled is not enough. You should still come to the airport and register to your flight. You will not be able to get compensation if you were not registered for the flight at the airport.
- If your flight was cancelled, your carrier must provide you with free meals and drinks. You should also be allowed to make two free calls, use e-mail or send a free fax. If you have to wait for the flight for one or more nights, the carrier must grant you free accommodation at a hotel, including transport to/from the airport.
- Don’t accept any compensations which demands you to sign away your right to seek further compensation.
Patric Lillis3 months ago
“Skycop are Brilliant and carried out in full what they said they would do!
Very very professional and gave a total update on the goings on from start to finish it was no way complicated for my part of the claim eg the claim for was easy to fill out and not long with a million questions and the agent that dealt with my claim just made it plain simple and to the point so a Big THANKS to Skycop 👍👍👍
A Very Satisfied Customer