Statistics show that one in ten Europeans have experienced the inconvenience of travel after seeing “cancelled” on the departures board, or hearing an announcement that their flight was cancelled. Have you had a similar encounter?

Did you know that in this case you may be entitled to flight compensation?

Airlines must inform you of a cancelled flight no later than 14 days before departure date. Otherwise, it is classed as a serious travel disruption and you can apply for compensation. Why not claim the money you are due?

What compensation should I expect?

€ 250

If you reached your destination more than 3 hours late and travel distance was up to 1,500 km

€ 400

If the distance was between 1 500 km and 3 500 km outside the EU, and you reached your destination more than 3 hours late.

€ 600

If the travel distance was over 3 500 km and you reached your destination more than 3 hours late.

When a flight is cancelled due to bad weather, you are entitled to:

  • obtaining information from the air carrier, for example about your rights as a passenger, about the changes in the situation, the delay or cancellation of the flight;
  • be provided with beverages, food, taking into account the waiting time, if necessary, overnight;
  • recover the full amount paid for the ticket or alternative trip to the destination.

Find answers to all your questions regarding EU regulation, passenger rights and Skycop

Answers

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