When Are You Entitled To WestJet Flight Compensation?
Passengers are protected by EU Air Passenger Rights Regulation 261 which states that airlines must provide compensation in situations where flights are delayed more than 3 hours. WestJet should explain the many reasons why you may experience flight disruptions so you can decide whether you should claim WestJet compensation.
The airline states that passengers must be on a flight to, from, or within Canada to claim flight compensation from WestJet.
Disruptions are common when travelling by air, and are often beyond the airline’s control. However, overbooked flights or staff shortages can cause delays and cancellations. In these cases, you should receive a refund, alternative flight, or WestJet baggage delay compensation.
Passengers must be notified of a schedule change at least two weeks before the travel date. Unannounced schedule changes can cause issues with onward travel and passengers should receive compensation for missed flights as per WestJet’s claim compensation policy.
Passengers can claim compensation for flights that are cancelled for reasons within WestJet’s control. If alternative travel arrangements are not available through the airline then a full refund should be issued by WestJet.
Extraordinary circumstances are often used by airlines to shift the blame and avoid paying compensation to passengers. Some of the most common extraordinary circumstances that cause disruption include:
- Acts of terrorism or sabotage
- Extreme weather conditions
- Political unrest
- Strikes unrelated to the airline (air traffic control)
Such circumstances require the airline to cancel flights to ensure the safety of its passengers and staff.