In February 2020 the time has come to announce our plans to significantly expand the operations of Skycop on a global scale. Previously running two offices in Lithuanian cities of Vilnius and Kaunas, Skycop introduced its first representative office in Poland this February. The new Skycop operations center in Gdansk aims to become the first stop in the company’s ambitious international expansion plan.
Already operating in a flight compensation market for three years, our company has successfully established itself amongst industry leaders. Skycop currently is one of the leading flight claim companies in Europe which helps passengers of delayed, cancelled or overbooked flights to get monetary compensation. Operating in Vilnius since 2016, it is currently one of the largest flight compensation companies in the region and is leading in the Baltics both by the number of air passenger’s claims they deal with and by the number of compensations recovered.
The first step in global expansion
“The initial purpose of the newly opened Gdansk office is to strengthen our partnerships with other businesses in the global travel industry.” – says Skycop CEO Lukas Raščiauskas. ” First of our colleagues – who will be responsible for strengthening business ties with tour operators, airline ticketing platforms and our other existing and potential partners – have already started working there.”
Mr. Raščiauskas reveals that this is only the first stage of the global development for Skycop. “This is the first step in expanding our operations abroad. However, we consider Gdansk as our initial base from which we will continue to expand our business to other countries.” The company plans to significantly expand its operations in Poland over the next few years, where Skycop is aiming to employ around 50 people and invest around €10 million within the next three years.
We fight for air passenger rights all around the world
Most flight claim companies on the market tend to focus on the recovery of a disrupted flight compensation under the Regulation (EC) No 261/2004. However, a number of companies often deal with compensation for disrupted flights that are not covered by this Regulation but fall within the scope of similar legislation in other jurisdictions, such as the Canadian Transport Agency Regulation on Air Passengers Rights.
“We have chosen an operating model that allows each claim to be individually investigated and to make appropriate decisions that will ultimately lead to a case-by-case consideration such as where and when the disrupted flight occurred, the cause of the disruption, as well as which carrier is responsible for flight disruption” – says Sigitas Kačiušis, Skycop COO, who now is also the head of Gdansk office. -” Initially, we concentrate all our resources on pre-litigation compensation, and when airlines fail to cooperate, we are ready to take legal action, sometimes with claims from more than a hundred passengers. This applies both to flights covered by the Regulation (EC) No 261/2004 – as well as to passengers whose rights are protected by similar legislation – in the US, Canada, Israel and elsewhere. It was this complex approach that has helped us operate efficiently, establish ourselves as the leaders of the market – and finally, to heighten our inevitable need for expansion.”