与延误相关并在条例中列出的任何额外费用——合理范围内的酒店、膳食、饮料（因此没有香槟或鱼子酱）必须由航空公司根据销售收据退还。但是，每个航空公司都有不同的处理方式。
通过Skycop Care提升您的旅行体验
选择 最适合您的计划
只需选择符合您标准的酒店，即可让您在下次旅行时完全放心。
客户见证
我们已经帮助了100万名乘客解决了航班干扰问题
你們是一間非常有信譽的公司
你們是一間非常有信譽的公司，事隔之久你們還為我追到索償款，非常謝謝！
Passenger
梅 張
It works！！！just time little bit longer
Helpful and
Passenger
Minhua
Your Responsible so fast
Your Responsible so fast , information is clear and Form is easy to fill.
Passenger
Man Ngor
Fantastic!
I have to admit I thought this was a scam. Even if I did not trust the website so much, I still decider to give it a try since I was stuck at the airport for one night after the company decided to cancel my flight. After months of waiting and after sending them all my documents, they actually sent me the money back. It was crazy, but here we are! Very good and professional website. Must give it a try.
Passenger
Oksana Mancino
My brother's plan to go on a weekend to…
My brother's plan to go on a weekend to Zagreb was a bit ruined because of his flight's late. So, I advised him to contact Skycop, since they helped me earlier. After a while, he received his compensation and was very satisfied by the service itself.
Passenger
Prodromos
I'm so glad and thankful!!!
I'm so glad and thankful!!!
Passenger
Hanny Arsanjun
Easy process got money back
Helped me recover money when my holiday was cancelled. Process was easy once we completed the forms TUI turned down our first application so worth doing
Passenger
Mr Philip Morbey
High class service
Thank you a lot for solving my problems with sas! Very fast service.
Passenger
Justina Kryžiūtė
你們是一間非常有信譽的公司
你們是一間非常有信譽的公司，事隔之久你們還為我追到索償款，非常謝謝！
Passenger
梅 張
It works！！！just time little bit longer
Helpful and
Passenger
Minhua
Your Responsible so fast
Your Responsible so fast , information is clear and Form is easy to fill.
Passenger
Man Ngor
Fantastic!
I have to admit I thought this was a scam. Even if I did not trust the website so much, I still decider to give it a try since I was stuck at the airport for one night after the company decided to cancel my flight. After months of waiting and after sending them all my documents, they actually sent me the money back. It was crazy, but here we are! Very good and professional website. Must give it a try.
Passenger
Oksana Mancino
My brother's plan to go on a weekend to…
My brother's plan to go on a weekend to Zagreb was a bit ruined because of his flight's late. So, I advised him to contact Skycop, since they helped me earlier. After a while, he received his compensation and was very satisfied by the service itself.
Passenger
Prodromos
I'm so glad and thankful!!!
I'm so glad and thankful!!!
Passenger
Hanny Arsanjun
Easy process got money back
Helped me recover money when my holiday was cancelled. Process was easy once we completed the forms TUI turned down our first application so worth doing
Passenger
Mr Philip Morbey
High class service
Thank you a lot for solving my problems with sas! Very fast service.
Passenger
Justina Kryžiūtė
常见问题解答
-
我不得不从另一家航空公司购买机票才能到达目的地。 我可以要求赔偿额外费用吗？
-
我的机票不是直接从航空公司买的，而是通过代理买的。 我还能提出赔偿要求吗？
无论您在哪里或如何购买机票，如果您打算乘坐该航班旅行/旅行并且机票上有您的名字 – 您都可以要求赔偿。
当中断被认为可以索赔时，航空公司将被视为对航班中断负责，并向他们提交索赔。
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我已经收到航空公司以礼券、现金和/或辅助服务形式提供的补偿。 我可以提出额外的索赔吗？
是的。通常航空公司建议的赔偿金额低于您根据第 261/2004 号条例 (EC) 有权获得的金额。即使您已经收到礼券、旅行折扣或建议的金额 根据第 261/2004 号条例 (EC) 的规定，您仍然可能有权获得进一步的赔偿，但可以减少，具体取决于您已经收到的赔偿的价值。
如果您接受了航空公司的任何形式的赔偿，请尽可能准确地通知我们，包括您在接受赔偿时被要求签署的任何文件的信息。 -
对于延误或取消的航班，我可以获得多少赔偿？
根据您计划旅行的距离，您可以获得 250 欧元到 600 欧元不等的补偿。
您的航班中断了吗？
将您的航班延误、取消或超售变成最高 600 欧元的补偿！